What are the responsibilities and job description for the ServiceNow Developer position at Neural Strategic Solutions, Inc?
Position: ServiceNow Software Developer
Location: Chicago, IL- 2-3 days Onsite
Duration: 12 Months
Interview Process: TBD
JOB DESCRIPTION:
Serve as a part of an IT Service Management (ITSM) team in a highly regulated environment supporting the client of Chicago. Work with the team to comprehend requirements and develop solutions based on system capabilities, industry best practices, and the preferred outcome. Work in a small agile team, using ServiceNow to deliver and maintain technology solutions that improve operational efficiency with a focus on process improvement and automation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Configure, customize, integrate and support solutions on the ServiceNow platform as it relates to ITSM, ITOM, Service Portal, Workflows, and other functions to meet business needs.
- Perform ServiceNow Discovery and CMDB maintenance
- Create and implement workflows, Business rules, client scripts, UI Policies, UI Actions, Access Control Lists (ACLs), Portal Pages, report setup, and data imports and exports.
- Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment.
- Work in and agile methodology and participate in agile ceremonies providing insight and expertise in level of effort, timeline, and status updates
- Excellent communications skills required – verbally and written with all levels of IT and business management
SOFTWARE REQUIREMENTS
- Expertise and experience with ServiceNow and a focus on experience with one or more of the following modules ITSM, ITOM, CSM, SPM is required.
- Expertise with scripting languages such as JavaScript, Python, or PowerShell
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
EXPERIENCE REQUIREMENTS
- 2-5 years’ experience
- 4 year college degree in information technology or equivalent experience
EDUCATION REQUIREMENTS
- Certifications in ServiceNow System Administrator and products such as ITSM, and ITOM are preferred
KNOWLEDGE, SKILLS, ABLILTIES, AND BEHAVIORS REQUIRED
- Knowledge of Operating Systems (Linux, Windows)
- Knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- Knowledge of cloud technologies
- Knowledge of monitoring tools
- Knowledge of Agile methodology and software development lifecycle
- ITIL knowledge with the ability to relate concepts to implementation strategies
- Creates an inclusive working environment where change can be embraced by all backgrounds
- Ability to communicate technical topics to a non-technical audience
- Giving and receiving effective feedback across all interactions
- Comprehensive understanding of Change Management controls
Warm Regards,
Ankush Vikal
Sr Technical Recruiter | IT Healthcare & Informatics
Neural Strategic Solutions, Inc: 5900 Fort Drive Suite 302 Centreville VA 20121
Email:
Job Type: Contract
Pay: $60.00 - $65.00 per hour
Experience:
- REST, SOAP) as well as XML and JSON: 4 years (Required)
- * Certifications in ServiceNow System Administrator: 1 year (Required)
- JavaScript, Python, or PowerShell: 3 years (Required)
Ability to Commute:
- North Chicago, IL 60064 (Required)
Ability to Relocate:
- North Chicago, IL 60064: Relocate before starting work (Preferred)
Work Location: Hybrid remote in North Chicago, IL 60064
Salary : $60 - $65
