What are the responsibilities and job description for the AV Technician II position at Neurocrine Biosciences?
Who We Are
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs, but few options.
What We Do
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington’s disease, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X (Formerly Twitter) and Facebook. (*in collaboration with AbbVie)
About The Role
We have an exciting opportunity to support the Neurocrine Audio Visual (AV) environment and ensures the fulfillment of all AV requirements requested by customers. Manages and supports Zoom rooms and facilitates the setup of additional AV equipment for events. This role is highly visible and necessitates exceptional communication skills for daily engagement with customers. May encompass technical support for Wi-Fi, display, and presentation needs. Monitors the help desk ticketing system, resolves assigned issues and escalates more complex issues.
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Your Contributions (include, But Are Not Limited To)
We are committed to building a diverse, equitable, and inclusive workplace, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.
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The hourly rate we reasonably expect to pay is $22.96-$33.28. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 15% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs, but few options.
What We Do
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington’s disease, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X (Formerly Twitter) and Facebook. (*in collaboration with AbbVie)
About The Role
We have an exciting opportunity to support the Neurocrine Audio Visual (AV) environment and ensures the fulfillment of all AV requirements requested by customers. Manages and supports Zoom rooms and facilitates the setup of additional AV equipment for events. This role is highly visible and necessitates exceptional communication skills for daily engagement with customers. May encompass technical support for Wi-Fi, display, and presentation needs. Monitors the help desk ticketing system, resolves assigned issues and escalates more complex issues.
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Your Contributions (include, But Are Not Limited To)
- Install, configure, and maintain AV equipment including video conferencing systems, digital displays, sound systems, and presentation technology across multiple conference rooms
- Provide real-time technical support for hybrid meetings, presentations, and corporate events
- Manage and troubleshoot virtual meeting platforms (Zoom, Teams, Webex) for local and remote participants
- Train staff on proper use of AV equipment and create user documentation
- Coordinate with IT teams to ensure network integration of AV systems
- Maintain inventory of AV equipment and manage vendor relationships
- Implement preventive maintenance programs and schedule regular system updates
- Document and track all AV-related incidents and resolutions
- Provide support for conference room setup, audio/video conferencing, and other audio/visual and associated IT related tasks as necessary
- Conduct consistent, frequent inspection of all conference rooms to ensure they are in good working order for daily scheduled meetings
- Maintain and document inventory of software, supplies, and equipment
- Respond in timely manner to service issues and requests
- Test new technology
- Assist in setting up for special events as needed
- Other duties as required
- High School Diploma / Associates degree and 2 years of related experience as an AV Technician or other technical role
- Zoom room configuration and support
- Working knowledge and support of cloud applications including Office 365
- Ability to lift and carry heavy equipment
- Ability to analyze technical data and troubleshoot routine issues and communicate with others to resolve quickly
- Knowledge of Computing hardware
- Knowledge of Operating Systems (PC & Mac)
- Knowledge of Software and networking technologies
- Knowledge of microphones, speakers, conference phones, video conferencing codecs/cameras, displays (projectors, TV’s, monitors, tablets)
- Knowledge of audio amplifiers and mixing boards
- Uses established skills to perform a range of daily operations
- Applies understanding of company policies and procedures to complete assigned tasks
- Understands how own area contributes to the achievement of objectives
- Demonstrated problem solving skills
- Proficient oral and written communication skills
- Ability to take direction
- Ability to work well individually as well as with a team
We are committed to building a diverse, equitable, and inclusive workplace, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.
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The hourly rate we reasonably expect to pay is $22.96-$33.28. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 15% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Salary : $23 - $33
