What are the responsibilities and job description for the Medical Front Office Receptionist position at Neurology of Boerne and MRI Now?
Job Summary
Responsible for interacting with patients in a healthcare setting. The main role is to serve as the first point of contact for patients before their appointment. They are responsible for interacting with patients in a healthcare setting. They verify patient information, explain intake forms, collect payment due at the time of service and posting it into a database.
Responsibilities
- Greeting patients professionally both in person and on the phone.
- Verifying patient demographics, including gathering and scanning patient insurance cards.
- Collecting patient copayments and/or account balances. Then posting payments into medical office software.
- Notifying providers of patient arrivals.
- Optimizing provider schedules and patient satisfaction with efficient scheduling.
- Communication with other providers to obtain necessary medical documentation and/or results.
- Faxing completed documents to designated recipients.
- Calling and confirming patient appointments daily.
- Maintaining a clean and clutter free reception and waiting area.
- Delevering phone messages to the assigned team member.
- Distrubition of incoming faxes to proper team mate.
- Other duties as needed.
Requirements
- Communication skills to converse clearly over the telephone and in person
- Knowledge of HIPAA regulations and maintaining patient confidentiality
- Organization and time management to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly
- Technological skills, such as using word processing, medical office software and other office equipment
- Interpersonal skills to interact positively with patients who may be upset or stressed
Job Type: Full-time
Pay: $14.96 - $17.50 per hour
Expected hours: 32 per week
Benefits:
- Paid time off
Medical Specialty:
- Neurology
- Radiology
Schedule:
- 8 hour shift
- Day shift
- No weekends
Experience:
- Medical Office: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $15 - $18