What are the responsibilities and job description for the Health Information Management Specialist - Remote position at Neuromonitoring Associates Llc?
Position Title: Health Information Management Specialist
Department: Health Information Management (HIM)
Reports To: Health Information Management Team Lead
FLSA: Non-Exempt
Position Summary:
The Health Information Management (HIM) Specialist is responsible for managing and safeguarding patient medical records and facilitating effective communication between patients and the medical records department. This role includes obtaining and managing Electronic Medical Record (EMR) access, liaising with patients and various medical records departments, and ensuring compliance with privacy regulations and organizational policies. The Specialist will support accurate and timely processing of medical records requests, contributing to high-quality patient care and efficient operations.
Essential Duties & Responsibilities:
- EMR Access & Management:
- Obtain and manage EMR access for various facilities, ensuring seamless integration and up-to-date patient information.
- Patient Liaison:
- Serve as the point of contact for patients regarding medical record inquiries, ensuring clear communication and resolution of issues.
- Record Evaluation:
- Review and verify patient medical records to ensure accuracy, completeness, and compliance with regulatory requirements.
- Request Processing:
- Manage the flow, evaluation, research, and processing of medical record requests promptly according to payer-specific guidelines.
- Compliance Monitoring:
- Conduct thorough investigations of all medical records for unprofessional language before submission and notify the Compliance team of any discrepancies.
- Trend Analysis:
- Identify and report payer trends with carriers to the designated associate.
- Documentation & Reporting:
- Prepare appropriate written documentation, maintain necessary files, and document follow-up notes on accounts.
- Scan and upload all documents into the Electronic Health Record (EHR) system.
- Follow-Up:
- Follow up on medical records submissions with no insurance response and maintain any daily spreadsheets required by the supervisor.
- Audit & Review:
- Notify leadership of, and respond to, additional documentation requests (ADR), audits, and post-payment reviews as required.
- Accountability:
- Maintain accountability and identify trends through detailed documentation and reporting.
- Support Functions:
- Perform additional duties as assigned by the Medical Records Manager.
Qualifications & Requirements:
Education Licenses/Certifications:
- High School Diploma or equivalent; Bachelor’s degree in Health Information Management or related field preferred.
Experience:
- Minimum of 1-2 years of experience in health information management or medical records, preferably in a healthcare setting.
- Experience with electronic health record systems and medical insurance processes.
Skills & Competencies:
- Excellent organizational skills with the ability to prioritize and manage multiple tasks in a dynamic environment.
- Strong written and verbal communication skills, with the ability to interact professionally with patients and internal teams.
- Ability to work independently and collaboratively within a team setting.
- Proficient in medical terminology, CPT, ICD-10, and HCPCS coding.
- Familiarity with EMR systems and database software.
- Detail-oriented with strong problem-solving skills.
- Ability to interpret medical records and manage documentation efficiently.
- Proficient in utilizing available tools and equipment to complete tasks efficiently.
- Capable of working independently with minimal supervision.
- Proficiency with Microsoft Office applications.
Working Conditions:
- Generally, work in an office environment.
- Frequent and prolonged periods of computer and office equipment usage.
- Standard business hours with occasional overtime to meet project deadlines.
- Ability to manage stress and maintain productivity under tight deadlines and changing priorities.
- Regular interaction with team members, clients, and other stakeholders through various communication channels.
Physical Demands:
- Ability to maintain a stationary position for extended periods.
- Occasionally required to move short to moderate distances.
- Must be able to lift and/or move up to 50 pounds occasionally.
Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Employees must be able to perform the essential functions of the position satisfactorily. Furthermore, the statements do not establish a contract for employment and are subject to change at the discretion of the Company with or without advance notice.
