QA Floor Supervisor

Neurotech Pharmaceuticals is an innovative biopharmaceutical company located in Cumberland, RI and Needham, MA, within the realm of Greater Boston’s vast biotechnology landscape. Since our inception more than 20 years ago, we have been developing a proprietary drug delivery platform for treatment of a variety of retinal disorders. Our drug delivery platform - Encapsulated Cell Technology (ECT) - is designed to deliver genetically modified therapeutics to slow the progression of chronic retinal diseases. Our most advanced program is delivering a neurotrophic factor to treat the orphan disease Macular Telangiectasia Type 2 (MacTel).   

The Quality Assurance Supervisor – Floor Support will oversee QA activities on the production floor, ensuring compliance with Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and regulatory requirements. This role involves supervising QA staff, monitoring production processes, and collaborating with cross-functional teams to maintain the highest quality standards.  

This is an onsite role in Cumberland, RI. This is not a hybrid or remote opportunity.  
 
Please note, this role is not eligible for agency recruiting support. Neurotech does not accept unsolicited résumés or candidate profiles. If a candidate submitted in this manner is hired, no placement fee will be paid. 

 Job Requirements 

• Oversee a team of QA floor associates, providing clear direction and guidance.
• Develop and manage staff schedules to ensure adequate QA coverage across all shifts.
• Assess the skill levels of team members and coordinate training programs to address gaps.
• Mentor junior staff, fostering a culture of continuous learning and professional growth.
• Organize regular briefings and meetings to discuss quality issues, updates, and team concerns.
• Maintain a presence on the facility floor to monitor operations, mentor, and ensure compliance.
• Ensure that all manufacturing activities comply with GMP regulations and company SOPs.
• Perform real time manufacturing batch record review for accuracy, completeness, and compliance with established procedures.
• Perform review of Manufacturing Bill of Materials and Forms associated with batch documentation.
• Identify and report any deviations, nonconformances, or anomalies observed during production.
• Oversee the documentation and investigation of any deviations from established processes.
• Provide QA deviation support as Quality Partner, as necessary.
• Supervise and/or perform in-process quality checks and sampling procedures to ensure product integrity.
• Ensure that environmental monitoring activities are performed as per established procedures and/or protocols.
• Lead investigations into nonconformances to identify root causes.
• Develop and implement effective corrective and preventive action plans, monitoring their effectiveness over time.
• Review Blue Mountain work orders and tasks for calibrations, preventive maintenance, and nonconformances.
• Collaborate with other departments to implement process improvements and efficiency enhancements.
• Support the development of comprehensive training materials on quality procedures, GMP, and regulatory requirements.
• Conduct regular training sessions and workshops for QA and production staff.
• Ensure records and logbooks are maintained accurately and are easily retrievable for audits.
• Perform trend analysis on deviations, complaints, and other quality indicators.
• Work closely with production managers and QC managers to address quality issues.

Education & Experience  

• Bachelor’s degree in Pharmacy, Chemistry, Biology, Microbiology, Biochemistry, Engineering, or a related scientific discipline.
• Minimum 5 Years with related proven experience in quality assurance within the pharmaceutical or biotechnology industry.
• At least 5 years in a supervisory role managing QA teams.
• Extensive knowledge of pharmaceutical manufacturing processes, including sterile and non-sterile operations.
• Experience in preparing for and participating in FDA regulatory inspections.
• Deep understanding of Good Manufacturing Practices and Standard Operating Procedures.
• Strong analytical skills for interpreting complex data and identifying trends.
• Competent in using quality management software and standard office applications.
• Proven ability to lead, motivate, and develop high-performing teams.
• Excellent judgment and decision-making capabilities in high-pressure situations.
• Ability to manage multiple projects and priorities simultaneously.
• Meticulous attention to detail in all aspects of work.

Knowledge, Skills & Abilities  

• Ability to work in a manufacturing environment with exposure to moving mechanical parts, airborne particles, and varying temperatures.
• The ability to adapt to working effectively within a variety of situations.
• Adapts enthusiastically to organizational change and to changes in job demands.
• Ability to effectively express ideas in written and oral context; to work co-operatively with others; genuine desire to be a part of a team and contribute to organizational and team goals.
• Embedding discipline and thoroughness in our approaches.
• Pursues tasks with energy, drive, and initiative, even in the face of adversity; comfortable in a results-driven, highly accountable environment where you can make an impact.
• Strong ability to work collaboratively across departments.

 Neurotech Pharmaceuticals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.