What are the responsibilities and job description for the WIC WORKER - WIC North Las Vegas, NV position at Nevada Health Centers I?
Position Description
The WIC Worker performs all front desk activities, greeting and welcoming applicants to WIC, ensuring completion of necessary paper work, and evaluating applicant on WIC eligibility while following all confidentiality and quality management policies.
Desired Education or Certifications Criteria
High school diploma or GED equivalent and a minimum of six months of work experience.
Responsibilities / Functional Job Description
- Ensure that participant fills out appropriate forms and checks for completion and/or
- Accuracy Verifies participant’s eligibility documents to include: current identification such as; driver’s license, Medicaid letter, income verifications and other pertinent documentation
- Verifies participant meets WIC eligibility requirements
- Obtains HIPAA signature, if needed
- Checks with participant to insure they understand WIC processes including use of EBT card and recertification/nutrition contact requirements
- Follows appropriate participant walk-in process
- Inputs data into computer and generates written records, coordinates paper flow issues with the clinic team
- Schedules/reschedules appointments for participants
- Files registration documents in WIC record according to policy and procedures
- Communicates appropriate policy and procedure which includes clinic policy
- Works with clinic team to ensure all WIC forms required are completed before participant’s departure
- Checks for completeness and accuracy of any eligibility forms submitted
- Assists participants with EBT process and scheduling of future appointments
- Ability to issue food benefits based on CPA’s/RD’s prescription and explains how to redeem food benefits to participant
- Refers participants to public services as needed
- Creates new records
- Does follow-up/call backs to participants per WIC Coordinators directions
- Promotes breastfeeding in a positive manner to WIC participants and community partners; refers participants to CLC, RD or CPA when needed
- Provides general filing and faxing to support paperwork flow
- Ensures proper policy and procedures are followed with office duties
- Attends and completes required State WIC trainings.
- Insures time and efforts and time sheets are accurate, inputted in database, and/or submitted on time
- Ability to travel distances for multiple days; when applicable
- Attends and actively participates in staff meetings
- Complete the 3 WIC Entry Training Modules within 2 months of hire.
- Attend and complete training as required by the State of Nevada WIC Administration and Nevada Health Centers
- Performs other work related duties as assigned by supervisor
Desired Knowledge, Skills & Abilities
- Fluent in English and Spanish is preferred
- Skill in operating computer databases
- Ability to read, write, and calculate mathematical figures
- Knowledge of general office practices and procedures
- Monitors and maintains a positive waiting room environment.
- Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
- Knowledge of services NVHC clinic sites offer.
- Ability to exercise good judgment in appraising situations and making decisions
- Ability to maintain a Drivers License, and to perform transportation or courier duties; as needed.
- Ability to travel distances for multiple days; when applicable
- Ability to communicate in a courteous and professional manner
About our company:
Established in 1977, Nevada Health Centers is the largest provider of primary care for the uninsured, underinsured, and geographically isolated, with 17 health centers, three mobile health programs, and seven Women, Infants, and Children offices.
Our mission:
To provide access to quality healthcare services throughout Nevada.
Our vision:
To create an integrated, provider-led healthcare system that supports the delivery of safe, effective, quality-based primary care to all Nevadans.
Nevada Health Centers (NVHC) is a Federally Qualified Health Center (FQHC) commonly called a Community Health Center (CHC). Patients are not discriminated against in the delivery of healthcare services based on race, ethnicity, national origin, religion, sex, age, mental or physical disability, sexual orientation, genetic information or source of payment.
Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.
As part of Nevada Health Centers’ COVID-19 response and to protect the health and safety of our staff and patients, unless otherwise prohibited by law, new hires with a start date of November 1, 2021, or later are required to be fully vaccinated.
Fully vaccinated means at least 14 days past the last vaccination in an FDA-approved-vaccine series. For example, 14 days past the single-dose Johnson & Johnson/Janssen vaccine, or 14 days past the second dose of the two-dose Pfizer or Moderna mRNA vaccine.
To prove vaccination, you must provide either 1) the CDC-issued card you received at the time of vaccination, or 2) a copy of your COVID-19 immunization record from a state-sponsored immunization record repository.
