Inside Sales Representative - MD

Location: Jessup, MD.

Ready to propel your career to new heights? Vitesse Systems, where innovation meets opportunity.

At Vitesse Systems, we don't just keep up with the future; we define it. We're pioneers in transforming how the world communicates, captures, and shares data, especially in vital sectors like Defense and Space. Our cutting-edge solutions, from advanced radar systems to integrated thermal management and antenna solutions, are at the heart of making our nation and the world safer.

Why Vitesse Systems?

We're not just a company; we're a community of innovators, creators, and visionaries. We foster a culture where your ideas are not just heard but valued. Vitesse Systems’ work-life integration philosophy isn't just a policy; it's our way of life. Join us and benefit from:

• Comprehensive benefits package
• Career growth opportunities
• Community-first environment
• Continuous education and trade training support
• A culture driven by innovation, ownership, and transparency

What You’ll Do (Essential Job Functions):

• Support the outside sales team by facilitating requests for quotes, validating incoming orders for accuracy (e.g., pricing accuracy, conformance to minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, providing order acknowledgements, notifying customers of changes to orders, and coordinating with other areas of the business to expedite and track orders.
• Maintain and develop a computerized customer and prospect database. Maintain accurate lead, contact, account, quote and opportunity data to be shared with management. (SalesForce).
• Maintain and manage customer and government portals for company, quote and order information.
• Function as account owner for small to mid-size customers with support from BDE’s situationally, including price setting withing guidelines
• Answer and return customer phone calls and emails.
• Troubleshoot, research, resolve and escalate issues as necessary.
• Research customer complaints and support sales team in resolution.
• Collaborate with PM’s, Engineering, and Operations regularly to best serve the customer
• Regularly monitor customer portals used to communicate RFQ’s, PO’s, requested date changes, etc.

What You’ll Bring (Additional Knowledge, Skills, and Abilities):

• Attention to detail
• A&D Customer experience
• Excellent communication skills, both written and oral
• Must be adaptable to a changing work environment and competing demands

Your Experience (Minimum Qualifications):

• High school diploma
• Previous experience working in the defense industry
• 2 years of experience using Microsoft Office
• 2 years of inside sales experience
• 2 years of experience using a CRM software, such as Salesforce
• 2 years of experience using an ERP software entering Sales Orders
• Familiarity with working in a manufacturing environment
• Must provide proof of US Citizenship or Permanent Residency to comply with ITAR requirements.
• Ability to pass a drug screen per Vitesse Systems’ drug testing policy.
• Ability to pass a criminal background check per Vitesse Systems’ policy.

Vitesse Systems Is Proud to Offer…

• Competitive wages and friendly working conditions.
• Generous PTO policy with immediate accrual eligibility.
• Excellent health, dental, and vision options.
• Company paid short-term disability, long-term disability, life insurance benefits, and employee assistance program.
• Annual profit share bonus opportunity.
• Paid holidays.
• Tuition reimbursement.
• 401(k) opportunities.

Work Environment and Physical Requirements:

The manufacturing facility may expose workers to loud noises, chemicals, and other occupational hazards; personal protective equipment may be provided by The Company and at request.

Job Information:
This is a full-time, permanent position. This position is eligible for the employer-sponsored benefits listed under "Vitesse Systems is Proud to Offer." This position is considered exempt (paid on a salaried basis and ineligible for overtime pay).

Pay range: $62,000 - $79,200 based on qualifications and experience.

Vitesse Systems is an Equal Employment Opportunity / Affirmative Action (EEO/AA) Veterans / Disabled Employer. Diversity drives innovation.

Vitesse Systems, LLC performs work controlled by the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). These statutes require the protection of technical data and products. The regulations require that such data not be disclosed in written, oral, or visual form to any foreign national without prior export authorization from the Department of State. Employees must be a US person. The definition of a US person is provided under 22 CFR § 120.62 as one who:

• Who has been granted US citizenship,
• Who has a lawful permanent resident in the US,
• Who has been granted the status of “protected person”,
• Or an employee of the US government.