Retail Associate

Description

Part-Time /24.5 hours per week/ Non-Exempt, Thursdays- Sundays with occasional late evenings. The Museum is an EOE. 

As the Retail Associate for the Nevada Museum of Art this position will provide a unique and welcoming shopping experience for visitors. This position will assist in restocking and the upkeep of retail spaces while providing excellent customer service. The ideal candidate is passionate about art, museums, and the non-profit sector. This position reports to the Director of Retail Operations.

Tasks and Responsiblities

• Stay informed about the Museum’s products, vendors, and how they relate to the exhibitions and overall mission.
• Support the maintenance and merchandising of products and displays.
• Keep up to date with Altru and its point-of-sale (POS) system functions, handling basic sales for memberships, merchandise, tickets, and admissions. 
• Address guest concerns and complaints, acting as an advocate for both the visitors and the Museum.
• Demonstrate a solid understanding of the artwork in the Museum’s galleries and the institution’s mission and brand.
• Stay informed about ongoing and upcoming Museum events and programs.
• Communicate effectively with volunteers and staff to ensure smooth operations.
• Adhere to the Museum safety and security protocols as trained.
• Assist with other tasks and responsibilities as assigned.

Requirements

Customer service and sales experience preferred but not required. Must have strong customer engagement skills and critical thinking skills. Ability to exercise good judgment and problem solving. Ability to stand for long periods of time on hard surfaces is required. The ability to lift 25 pounds is required. Preferred software experience includes Word, Outlook, Excel, database (operation and data entry) and varied POS systems.

Schedule

• Thursdays 5PM-830PM*
• Fridays 930AM-630PM*
• Saturdays 930AM-630PM*
• Sundays 130PM-630PM

*Event schedules may extend evening hours.