What are the responsibilities and job description for the Student Worker (NW Campus) position at Nevada State High School?
Position Summary
Under the direction of the Campus Instructional Assistant Director, the Student Worker will provide support under the specific functions of Processing SSRs, Registration Support, Reception, and Student Support. Other duties, tasks, and support as assigned. This position requires someone with a high degree of accuracy, timeliness, and production across the primary functions above.
Essential Functions
- Processing SSRs: Communicate with students and their parents/guardians, accurately document interactions in the SSR log, and submit reports daily for processing.
- Registration Support: Provide support during registration meetings, assist students in completing college applications, upload required documents, and address inquiries.
- Reception: Answer phone calls professionally and promptly, respond to emails, assist walk-in visitors, and maintain a clean and organized workspace.
- Student Support: Address help tickets within 24 hours, participate in relevant training and professional development opportunities, and assist with student activities, recruitment, and registration efforts.
- Duties, Tasks and Supports: Adhering to NSHS mission and core values; Following documented NSHS core processes; Utilizing and adhering to the NSHS escalation list; and providing for the overall general support of the organization
About Us
- Nevada State High School is a public charter school network of approximately 1,000 students that provides 11th and 12th grade students with an early college experience. The school has eight locations in the Greater Las Vegas area, one location in Reno, and a central service office in Las Vegas.
- Mission: To support students in a college environment with personal, academic, and social skills.
- Vision: Every Student College Ready.
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Cultural Fit: Our daily work is connected to a higher purpose and is focused on getting every student college ready. All employees and students are committed to our three Core Values:
- Own It: We take responsibility for our actions.
- Uphold Our Proven Process: We maintain the integrity and expectations of the NSHS program.
- Continually Improve: We are motivated to improve ourselves and others.
- Working Environment: NSHS has a culture of high expectations and getting results. Core Processes and project management in Basecamp assist staff in identifying processes and tasks. Following the Entrepreneurial Operating System (EOS), there is a clear vision and direction with 3-year, 1-year, and quarterly goals for the organization. Staff are motivated by a my kid standard.
Qualifications
- Work a maximum of 20 hours weekly from Monday through Friday.
- Must be a current NSHS student.
- Must be in great academic standing, with a green scorecard and Gold Level WorkKeys Score.
- Proficiency in Google Workspace.
- Must be eligible to pass federal and state background checks, including fingerprinting.