What are the responsibilities and job description for the Case Manager, Jobs Plus Program position at New Albany Housing Authority?
The Case Manager, Jobs Plus Program will coordinate case management services that include supportive services with grant partners and community providers, including: workshops, support groups, training programs, and activities for residents that promote self sufficiency by becoming gainfully employed with living wage jobs.
The essential duties of this role include:
- Assesses the social, economic and support service needs of residents and makes referrals for appropriate case management services.
- Plans, implements, monitors and coordinates all case management activities for education, employment and supportive services.
- Develops and maintains case plans and files, providing feedback relating to program activities, and updating case management activities into the appropriate database.
- Conducts evaluation of residents for job training and employable skills.
- Provides needs assessment and conceptualization that provide an opportunity for residents to reach goals towards educational and employment success.
- Provides advocacy and guidance to participants of the Jobs Plus program to assist with addressing residents' self-development, educational, employability and support service needs for selecting a career path.
- Cultivates resident leadership within the program, fostering community engagement and empowerment.
- Assists residents as they overcome barriers (childcare,transportation, etc.) to employment.
- Other duties as assigned.
Qualified appicants will have the following knowledge, skills and abilities:
- Bachelor's degree in human services, management, business administration or related field preferred.
- Experience in human services, community programs, community development, non-profits, or related fields.
- Strong organizational skills with the ability to manage multiple tasks and proirities effectively.
- Proven ability to coach, develop and empower others.
- Execllent interpersonal and communication skills, both written and verbal.
- Ability to work collaboratively in a team environment and build partnerships with diverse stakeholders.
- Must be able to start within 30 days.