What are the responsibilities and job description for the Global Ecommerce Analyst position at New Balance?
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION
New Balance is seeking a Global Ecommerce Analyst role within our Global Direct to Consumer organization. This individual will support Global Ecomm Operations by ensuring successful and on-time product launches. This is a critical function in our effort to deliver consumers with a best-in-class site experience.
As the owner of Global Product Readiness, you will work cross-functionally with Global and Regional partners to successfully launch new products on our digital sales channels (newbalance.com and digital marketplaces).
You will need to be incredibly data-driven and action-oriented to successfully launch 10,000 footwear and apparel products each year. You will be driving the many elements that go into Product Readiness including: 1. Content 2. Data 3. Systems and 4. Process. You will achieve this through exceptional execution against the following accountabilities:
MAJOR ACCOUNTABILITIES:
Tracking & Reporting
Establish clear reporting (in PowerBI) to create real-time visibility of product readiness
Create weekly prioritized task lists and elevate key blockers to senior stakeholders
Track seasonal readiness performance – ensure we are improving our processes and delivery each quarter
Systems Expertise
Become an expert in our Product Information Management System (PIM) and supporting systems to understand data flow and be able to triage issues
Identify opportunities for system enhancements and partner with our Digital Product Management team to execute
Cross-Functional Coordination
Collaborate with Footwear/Apparel Product Operations, Data Quality, Global Marketing, Site Merchandising and Digital Product Management teams to create a holistic view of Product Readiness and determine priority actions
Manage Regional stakeholders across North America, Europe, Asia Pacific, Japan and China – ensure we are delivering on their priority needs and clearly communicating timelines/expectations
Communication
Create clear and repeatable communications to Global and Regional stakeholders at different levels – ensure messaging is tailored to the seniority of each audience
REQUIREMENTS FOR SUCCESS:
Bachelor’s degree in Business, Marketing or a related field
3-5 years of experience in Ecommerce
Proficient in Microsoft Excel and Power BI (or similar reporting tools)
Experience working with Salesforce Commerce Cloud and PIM is a plus
Detail oriented with excellent organizational skills
Self-starter mentality with the ability to work well in a team environment
Strong written and oral communication skills
Ability to work with tight deadlines in a fast-paced environment
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Salary : $300 - $1,000
