What are the responsibilities and job description for the Sales Support Specialist position at New Balance?
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION:
The Lifestyle Commercial team manages retail distribution and Go-To-Market activities for North America Lifestyle Specialty and Key Accounts.
The growth in digital commerce and data-driven decision making across this Channel requires an evolved operating and planning process. This role will assist the Business Operations and General Manager, and Key Account Managers with sell–in and sell-through activities to unlock opportunities, promote sustainable growth and gain share within the marketplace.
MAJOR ACCOUNTABILITES:
Drives Digital Experience and Engagement – 55%
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION:
The Lifestyle Commercial team manages retail distribution and Go-To-Market activities for North America Lifestyle Specialty and Key Accounts.
The growth in digital commerce and data-driven decision making across this Channel requires an evolved operating and planning process. This role will assist the Business Operations and General Manager, and Key Account Managers with sell–in and sell-through activities to unlock opportunities, promote sustainable growth and gain share within the marketplace.
MAJOR ACCOUNTABILITES:
Drives Digital Experience and Engagement – 55%
- Digital Site auditing and reporting to promote digital growth
- Partner with Sales and Marketing to ensure site placements and promotions coordinate with GTM strategies
- Leads online product attribution and digital assets set-ups
- Assist in Drop Ship strategy, process management & reporting
- Develops tools to assist in the execution of Channel strategies through the seasonal selling cycle
- Coordinate logistics and meeting summaries for retailer meetings.
- Understand and support execution of Long-Range Plans through collaborative meeting lanes.
- Leverage Marketplace selling trends to outline in-season retail analytics for opportunity and risk identification
- Support weekly business reviews summarizing core KPI metrics, quick-hit opportunities, and relevant insights
- Manages incremental business opportunities through available to sell inventory
- Ad hoc analytical projects and sales focused stretch assignments to help gain higher level exposure to the business/organization in effort to accelerate career development, networking and support the broader Channel team.
- 1-3 years of retail (in-store or ecommerce), analyst, sales, or account service management. Previous experience in athletic industry or consumer product goods preferred.
- Strong financial acumen with an understanding of retail metrics
- Understanding of Athletic Footwear and Apparel retail landscape
- Analytical skills with the ability to problem solve and turn data into actionable insights
- Proficient in Microsoft Excel (pivot tables, V-Lookups) and PowerPoint
- Works independently and successfully in a cross-functional team environment
- Excellent verbal and written communication skills
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
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