What are the responsibilities and job description for the Loan Servicer (part-time) position at New Bedford Credit Union?
Job Description
Job Description
SUMMARY / OBJECTIVE
This position assists in the review process of consumer loan files for complete and accurate underwriting to conform to established policies and procedures. Collates, reviews and verifies loan documents for accuracy.
ESSENTIAL FUNCTIONS
- Assist in the review of loan files for complete and accurate documentation (quality control).
- Uploading and storing supporting loan documents on WyComm.
- Tracking and releasing titles including electronic titles.
- Assisting with Credit Committee report preparation.
- Assist in bankruptcy filings.
- Assist in handling consumer credit history disputes (e-Oscar).
- Assist in filing insurance claims; process payments and opt-out requests. Monitor existing insurance coverage.
- Assist in processing incoming mail (ex. insurance cancellations, etc.)
- Assist in denied / cancelled loan tracking; assist in monitoring ECOA.
- Perform collections calls as needed. Process attorney collection checks.
- Assist with charge off and repossession internal processes.
- Assist in posting participation loan payments.
- Review various loan reports daily.
- Perform appropriate maintenance on member related accounts as needed.
- Assist in answering member telephone inquiries, as needed.
- Ensure accurate credit reporting and error resolution in accordance with FCRA.
- Reporting cancellation of debt as-needed.
- Process funding packages for indirect program as-needed.
- Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including Member Identification Program, member due diligence, identifying high risk accounts, reporting suspicious activities to Supervisor or BSA Officer. Comply with USA Patriot Act when identifying loan applicants. Ensure all checks disbursed to vendors comply with OFAC regulations.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
QUALIFICATIONS
COMPETENCIES
New Bedford Credit Union (NBCU) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
