Residential Supervisor

Position Summary:

The Residential Manager is responsible for overseeing the daily operations, safety, and well-being of children in N.E.W. BOCES’ residential facility. This role involves managing a team of direct care staff, ensuring regulatory compliance, fostering a supportive environment, and creating individualized, trauma-informed care plans for residents. The Residential Manager will maintain an atmosphere of stability, support, and compassion to promote the growth, development, and emotional well-being of each child.

We are committed to finding the right candidate for this position. If you have a strong work ethic, a positive attitude, and a willingness to learn, we are ready to provide comprehensive training to help you succeed. No prior experience is necessary—just bring your enthusiasm and dedication, and we will ensure you are fully prepared to thrive in this role.

Key Responsibilities:

1. Resident Care and Safety

• Ensure the safety, well-being, and supervision of all children in the facility.
• Develop and oversee individualized care plans that address each child’s social, emotional, and behavioral needs, incorporating trauma-informed approaches.
• Collaborate with peers and other ancillary professionals to support the therapeutic needs of children, ensuring consistent and empathetic communication with all residents.
• Implement routines, structure, and schedules to promote a stable and supportive environment.

2. Staff Management and Leadership

• Recruit, train, supervise, and evaluate residential staff, including direct care workers and shift supervisors.
• Create and manage staff schedules to ensure adequate coverage, maintaining compliance with staffing ratios.
• Conduct regular team meetings to review policies, address concerns, and update staff on resident progress and best practices.
• Provide on-call support for crisis intervention and guidance on handling difficult situations with residents.
• Collaborate with staff to identify and address challenges, fostering an environment where both staff and students feel consistently valued and respected.

3. Compliance and Documentation

• Ensure all operations comply with local, state, and federal regulations, including child welfare, health, and safety standards.
• Maintain up-to-date documentation on resident care, incidents, staff training, and facility operations as required by regulatory agencies and internal policies.
• Prepare for and participate in regular audits and inspections, proactively addressing any issues that arise.

4. Program Development and Implementation

• Develop and implement residential programs that support children’s social, emotional, and academic growth.
• Coordinate activities, life skills training, and recreational programs tailored to the developmental needs of each child.
• Work with other departments to provide integrated services that benefit residents, such as educational support, therapeutic services, and health and wellness programs.

5. Family and Stakeholder Engagement

• Communicate effectively with residents’ families, guardians, and external stakeholders, providing updates on resident progress and addressing any questions or concerns.
• Facilitate family involvement, as appropriate, in children’s care plans and visitation schedules.
• Represent the facility at community events and professional meetings to maintain positive relationships with stakeholders and community partners.

6. Crisis Intervention and Conflict Resolution

• Provide immediate support during crisis situations, ensuring that staff follow de-escalation and crisis intervention protocols.
• Address behavioral issues with compassion and respect, ensuring all interactions support the dignity and self-worth of each child.
• Facilitate conflict resolution between residents, promoting a respectful, safe, and supportive living environment.

7. Administrative Responsibilities

• Manage budgets, purchase supplies, and oversee resource allocation to ensure the facility operates efficiently within budgetary constraints.
• Collaborate with administrative staff to manage payroll, personnel records, and other operational functions.
• Participate in leadership meetings, contributing to the strategic planning and development of the facility’s programs and services.

Qualifications:

• Experience: Job related experience with increasing levels of responsibility is desired.
• Knowledge and Skills:
• Strong leadership skills, with experience in managing diverse teams preferred
• Excellent communication skills for interacting with children, staff, families, and community stakeholders.
• Proficiency in Microsoft Office Suite preferred
• Other Requirements:
• Ability to pass a background check and any other screenings required by local, state, or federal regulations.
• Willingness to work flexible hours, including evenings, weekends, and on-call responsibilities as needed is required.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Physical Demands:

• Ability to move around the facility, including bending, kneeling, or climbing stairs.
• Occasional lifting of items weighing up to 25 pounds.
• Readiness to respond swiftly in emergencies, requiring physical and mental alertness.

Work Environment:

This position involves work in a residential setting for children, which may include high-stress situations and frequent interactions with children experiencing emotional or behavioral challenges. The facility follows strict health and safety protocols to provide a safe environment for both residents and staff.

Benefits:

80% Health, Dental and Vision partially paid for by Employer

100% Wyoming Retirement

$40,000.00 Life Insurance Policy

Paid Sick Leave one day per month

Access to 457 and 403b

Training and Travel

Salary : $40,000