What are the responsibilities and job description for the Appointment Coordinator position at New Boston Dental Care?
Job Summary
We are seeking a highly organized, reliable, and detail-oriented Administrative Coordinator to join our team. This role is essential in providing administrative support and ensuring smooth operations within the office. The ideal candidate will possess strong time management skills, excellent customer service abilities, and a proactive approach to problem-solving.
Responsibilities
- Provide administrative support to ensure efficient operation of the office.
- Manage phone systems and handle incoming calls, directing them to the appropriate personnel.
- Assist in scheduling patient appointments .
- Perform clerical duties such as insurance filing, email management, and maintaining organized records.
- Serve as a dental receptionist when required, greeting patients and managing their inquiries.
- Proofread documents for accuracy and clarity before distribution.
- Support customer service efforts by addressing patient inquiries and providing necessary assistance.
- Collaborate with team members to streamline processes and improve overall efficiency.
- Verify patient insurance plans and be able to relay insurance plan information to patients.
Qualifications
- General dental experience required
- Experience with Dentrix dental software preferred
- Strong time management skills with the ability to prioritize tasks effectively.
- Front desk dental experience is required.
- Excellent proofreading skills with attention to detail.
- Proficient in using phone systems and various office software applications.
- Strong customer service and support skills with a focus on patient satisfaction.
- General knowledge of dental insurance billing.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about providing exceptional administrative support and thrive in a dynamic setting, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Work Location: In person
Salary : $22 - $25