What are the responsibilities and job description for the Records Supervisor position at New Braunfels, City of (TX)?
- Performs complex interpretation of the Texas Public Information Act, the Texas State Library Retention Schedule and other statues and policies pertaining to the management and release of departmental records.
- Responds to, supervises and/or assists with complex requests for public information.
- Performs, supervises and/or assists with records retention activities.
- Engages in exceptional customer service by greeting callers and visitors. Assists callers and visitors in receiving appropriate services and information or reaching the appropriate department.
- Oversees the review of submitted records and documents for accuracy and evaluates records against public information act exceptions for dissemination for public via internet sites.
- Conducts local criminal records searches in response to public information requests. Performs criminal history research as required for departmental utilization.
- Generates cost estimates in response to large Public Information requests; performs notary duties.
- Manages multiple tasks and projects simultaneously while under deadlines.
- Responds to questions from the public, employees, Records Clerks, other agencies and City departments.
- Directs and plans activities of the Records Unit. Analyzes Records Unit needs/problems and responds to those needs.
- Supervises and develops personnel to include scheduling, training, performance evaluations and disciplinary actions.
- Coordinates the responses to subpoenas for records and produces files as required.
- Maintains up to date training and knowledge of the Texas Public Information Act, Texas State Library retention schedule and related statutes.
- Attend and participate in professional group meetings as requested.
- Assists in annual implementation of Records Unit goals and objectives.
- Performs other duties as assigned or required.
Five (5) years of records management experience with two (2) years of supervisory experience required OR an equivalent combination of education and experience Demonstration or testing of skills may be required.
Required Licenses or Certifications:
- Must possess a valid Texas Driver's License.
- Operating office equipment to include but not limited to; multi-line phone with voicemail, cash register, scanner, fax, copier, printer, shredder, and laminator.
- Performing a variety of clerical duties to include but not limited to; composing correspondence and legal documents, mailing, faxing, scanning, and filing.
- Researching and compiling information by accessing multiple logs, records and databases.
- Microsoft Office Suites [Word, PowerPoint and Excel]
- Investigation techniques and proper report writing.
- Dispute/conflict resolution/mediation techniques.
- Adequate reading comprehension and reasoning abilities to interpret statue and other legal documents.
- Correct English grammar, composition, spelling, punctuation and vocabulary.
- Adequate written communication skills and reasoning abilities to draft legal correspondence.
- Resolving repeat and unique problems on a regular basis.
- Spillman CAD/RMS
- NIBRS
Required Skill in:
- Communicating effectively with others, both orally and in writing, providing excellent customer service.
- Assessing and prioritizing multiple tasks, projects and demands.
- Establishing and maintaining cooperative working relationships with City employees and the public.
- Handling expunctions; preparing documents for expunctions as ordered by the court.
- Supervisory experience.
- Maintaining and enforcing all aspects of security and confidentiality of information, documents and records.
Physical Demands / Work Environment:
- Work is performed in an office environment; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.
- May be required to work immediately before, during or after an emergency or disaster.
- NOTE: This position is designated safety and/or security sensitive.
Salary : $58,474 - $70,168
