PRACTICE MANAGER BEHAVIORAL HEALTH SERVICES ADMINISTRATION FULL-TIME DAY SHIFT

Description

Join Our Team at New Bridge Medical Center!

• We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Practice Manager.

Job Duties

Works with the Chief Clinical Officer of Behavioral Health to develop and implement departmental goals and to evaluate progress toward attainment of goals.

Using available utilization data, develops staffing plan and schedules for the clinic and employee health to maintain appropriate staffing levels and staffing mix; ensures adequate staff coverage by reviewing vacation and holiday schedules; approves overtime as necessary and authorizes coverage for absent staff. Works in collaboration with administration regarding staffing vacancies, replacements and new position requests.

Selects, hires and supervises staff in area of responsibility; initiates disciplinary action, including terminations; carries out annual performance appraisal of employees recommending promotions, raises, etc.

Ensures safe and professional patient care by enforcing and monitoring compliance to professional standards, identifying clinical and educational needs of staff; recommends methods for improving staff competence and patient care and assists in developing, implementing and evaluating programs.

Through meetings, in-services or other established means of communication, provides information to departmental staff for therapeutic and effective patient care management; identifies and puts into place appropriate monitors of patient care delivery.

Periodically reviews admission and patient management protocols, discharge criteria and related policies and procedures for compliance with requirements of regulatory agencies; recommends and implements changes as required, making sure information is available to staff in area of responsibility; monitors compliance and reviews with Clinical Practice Manager / Administrators.

Oversees the quality assurance / quality improvement programs in area of responsibility, identifying patient care issues, developing QA monitors and ensuring that follow-up actions are implemented.

Provides information required for reports on utilization, monitors, credentialing and scheduling as necessary to be compliant with regulatory agency reporting and monitor requirements; prepares reports on service and utilization as required.

Develops annual budget in collaboration with Finance and Senior Administration and monitors budget performance throughout the year to ensure departments operate within budget guidelines; works with administration to ensure most efficient and cost-effective allocation and use of resources.

Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps.

Analyzes and enhances clinic workflows, which include; working with patient registration to streamline check in and check out process, patient triaging, and room usage.Ensures physicians and staff are utilizing our electronic medical record Understands and adheres to the Medical Center’s Code of Conduct.

Familiar with the Medical Center’s Mission, Vision, and Values Statements.

OTHER JOB DUTIESPerforms other related duties as required.

BASIC COMPETENCIESEducationBachelor of Science in a health related field. Masters preferred.

ExperienceMinimum of 5 years of practice management experience including 2 years of supervisory experience required.

Administrative experience in large clinic operations and physician practice setting.

SkillsStrong administrative skillsStrong understanding of regulatory requirements for OPSGood organizational skills.Good oral and written communication skills.Good interpersonal skills.Must be computer literate. Speaks, reads and writes English to the extent required by the position.

JOB SETTING / PHYSICAL DEMANDSAmbulatory Services (Clinic), contact with staff, patients and families, physicians and ancillary staff.A great deal of mobility requiredMay handle emergency or crisis situations. Crisis Intervention skills required.May lift, position, push, and / or transfer patients.Protective clothing may be required : mask or face shield, gloves, impermeable gown, particulate filter respirator.

We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Qualifications

Education

Required

Preferred

Experience

Required