What are the responsibilities and job description for the PRE-SERVICE REPRESENTATIVE- PATIENT ACCESS CENTRAL FULL-TIME DAY SHIFT position at New Bridge Medical Center?
Description
Join Our Team at New Bridge Medical Center!
- We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Pre-Service Representative.
Job Duties
Ensuring proper service date, codes, demographic and insurance information is input into the hospital scheduling system.Scheduling / booking appointments.Obtaining pertinent patient, procedure and physician information.Ensuring all processes are completed daily in a timely manner.Properly verifies and obtain prior-authorization when needed.Follows up on any requests and / or messages left on work phone immediately.
Patient Access Representative RequirementsHigh School Diploma, GED, or suitable equivalent.2 years’ work experience in customer service or related field.Proficient knowledge of medical terminology, billing practices and coding.Proficient computer skills.Proficient with MS Office Suites.Excellent communication skills, both verbal and written.Proficient mathematical skills.Outstanding people skills.Strong organizational skills.Bi-lingual a plus in speaking Spanish and conversing in Spanish
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
Qualifications
Skills
Preferred
Korean : Advanced
Spanish : Advanced
Behaviors
Preferred
Dedicated : Devoted to a task or purpose with loyalty or integrity
Enthusiastic : Shows intense and eager enjoyment and interest
Team Player : Works well as a member of a group
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Education
Required
Experience
Required
