Community Services Worker III (Part-Time Computer Assistant)

New Castle County Department of Community Services has openings for the following part-time position (approximately 15-25 hours per week). This is a year-round position and hours, which will require nights and weekends. Applicants must be at least 16 years of age. Selected applicants must pass a background check, medical history review and drug screen prior to start date, must have a reliable means of transportation, and must be willing to take first aid training.   Please provide a valid e-mail address on application.
 
Candidates may submit online employment applications using the NEOGOV online application system available at https://www.governmentjobs.com/careers/nccde.GENERAL STATEMENT OF DUTIES:  Performs supervisory or skilled work performing various assignments and duties within the Department of Community Services; does related work as required.
 
DISTINGUISHING FEATURES OF THE CLASS:  An employee in this class usually performs at a high level of skill providing assistance to the Department of Community Services such as a Senior Recreation Leader, Hospitality Assistant, Youth Services Assistant, Computer Assistant, Page Supervisor, Library Greeter or Library Program Assistant assisting skilled personnel in the performance of their duties. Work is performed under general supervision.
 
EXAMPLES OF WORK:(Illustrative only)  

• Supervises subordinate staff and/or volunteers;
• Assists in promotion and performance of library, sports, and recreation programs including equestrian, museum, conference center, or senior services programs; Oversees the maintenance and operation of designated areas;
• Coordinates the operation of the facility or programs; Enforces safety rules and regulations;
• Orders necessary repairs to facility, exhibition, or vehicle; Orders supplies and equipment;
• Assists with the performance and implementation of special projects, events, or programs;
• Maintains files, answers telephone, runs errands, delivers messages, and performs front desk and overall office duties;
• Completes program planning and evaluation guidelines for instructional and recreation programs;
• Oversees the safety and operation of programs and facilities and/or museum artifacts;
• Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service; Operates a personal computer or other related equipment in the course of the work; Greets visitors and oversees reception area at a facility or location;
• Assists at the Information Desk.

Computer Assistant:

• May perform CSW I and II responsibilities, in addition to those listed below;
• Assists patrons with basic technology equipment and software questions; 
• Assists Library Manager and professional staff to develop and plan new technology programs, activities, and training opportunities;
• Leads training, programs and activities as needed;
• Maintains and replenishes technology equipment and supplies;
• Sets up rooms for activities and programs, including moving equipment and furniture;
• Assists patrons to locate materials generally (refer reference questions to appropriate staff);
• Prepares materials for circulation in accordance with defined procedures;
• Moves, packs, and unpacks boxes daily;
• Requires extensive standing and walking for majority of shift;
• Requires regular bending, crouching, twisting, and pushing for the majority of shift.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:  Good knowledge of the rules and regulations of the area where the employee is assigned; ability to supervise others; ability to communicate courteously and effectively, both verbally and in writing; ability to maintain records and prepare written reports; dependability; ability to efficiently use a personal computer and various operating software programs such as word processing, spreadsheets.
 
MINIMUM QUALIFICATIONS:  Experience in work related to the duties to be performed (experience must have been at the supervisory level if the duties of the position require supervision) and possession of a high school diploma or GED; or an equivalent combination of experience, education or training which provides the required knowledge, skills, and abilities. Preference may be given to applicants who are bilingual in Spanish and English.
 
ADDITIONAL REQUIREMENTS:  Possession of a valid Delaware Class D driver's license or its equivalent if it is required for the duties of the position. Must pass a Class Ill County physical examination if required for the duties of the position. Must pass a drug screening and criminal background check.Marlene Esposito
Marlene.Esposito@newcastlede.gov

Salary : $17 - $20