What are the responsibilities and job description for the Service Porter position at New Century Volkswagen?
The Lot Porter assists both the Service Departments in maintaining all customers vehicles and cleaning of the shop, and in transporting vehicles to appropriate departments for service.
Qualifications
Education
High school diploma or the equivalent.
Licenses
Driver's License
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
move throughout the company facility for most of the shift.
spend time outdoors in the weather and elements.
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
for prolonged periods
Walking
for prolonged periods
Bending, twisting and/or stooping
for prolonged periods
Kneeling and/or Squatting
for prolonged periods
Lifting
over 50 lbs
on a regular basis
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
Repetitive hand/finger movement
for prolonged periods
Grasping/grabbing with hands
for prolonged periods
Pushing and Pulling
prolonged periods
Expectations
General Expectations
Must be ableo to follow instructions and communicated effectively both orally and in writing.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Work evening, weekend and holiday work hours as required.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Parks vehicles in accordance with policy and under direction of Sales/Marketing to ensure that the lot is attractive to potential buyers.
Assist Sales and Service Staff in moving vehicles to ensure efficient dealership operations.
Responsible for adding and maintaining key tags and window stickers on all lot vehicles
Drives vehicles to other dealerships for 'dealer swaps' or to other vendors as requested.
May pick-up or deliever customers as requested using dealership vehicles.
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