What are the responsibilities and job description for the Cookie and Ice cream Store Manager position at New Cookie Store Concept?
Job Summary
We are seeking an experienced and dynamic Cookie and Ice cream Shop Manager to oversee daily operations at our store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to ensure smooth operations while maintaining the highest standards of quality and efficiency. As the Cookie and Ice cream Shop Manager, you will be responsible for managing staff, ensuring excellent customer experiences, and driving sales to meet business goals.
Responsibilities
- Manage daily operations, including opening and closing procedures, inventory management, and cash handling.
- Supervise, train, and motivate staff and crew members.
- Ensure exceptional customer service by resolving any issues and ensuring customers have a positive experience.
- Oversee the production and presentation of cookie and ice cream products, ensuring they meet quality and freshness standards.
- Monitor and maintain stock levels, placing orders for ingredients and supplies as needed.
- Implement and maintain food safety, cleanliness, and hygiene standards throughout the shop.
- Manage scheduling for employees, ensuring adequate staffing during peak hours.
- Handle customer orders, including custom cookie designs and large catering requests, ensuring timely fulfillment.
Qualifications
- Previous experience in retail management, preferably in a bakery or food service setting.
- Strong leadership and communication skills, with the ability to motivate and manage a team effectively.
- Knowledge of bakery operations, food safety standards, and inventory management.
- Excellent customer service skills and problem-solving abilities.
- Ability to work flexible hours, including weekends, holidays, and peak business periods.
If you are passionate about leading a team, delivering outstanding customer service, and working in a fun, fast-paced environment, we’d love to have you as part of our team! Apply today to become our next Cookie and Ice Cream Shop Manager.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Leadership: 1 year (Required)
Ability to Relocate:
- Abilene, TX 79606: Relocate before starting work (Required)
Work Location: In person