What are the responsibilities and job description for the Dock Worker/Equipment Operator position at NEW Cooperative, Inc?
Essential Duties & Responsibilities: Include but are not limited to the following:
Qualifications & Requirements:
- Must be licensed and insurable to drive.
- Must have or the ability to obtain a Class A CDL (Commercial Driver s License) with tanker and HazMat endorsement.
- Must have or be able to obtain a Commercial Handler’s or Applicator’s License.
- Understand the importance of providing extremely high levels of customer service.
- High level of comfort working around moving bodies of water.
- High school diploma or GED with 1-3 months of related experience. Logistics experience preferred.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Understand the seasonality of the farm supply business and the in-season time commitment.
- Must be able to interact and effectively communicate with customers and individuals at all levels of the organization.
- Possesses problem solving capability and understands the operational processes.
Operations
- Assist in loading and unloading of products and cargo to and from barges.
- Unload grain from semi-trucks into conveyors and storage elevators.
- Operate heavy machinery to move cargo. Secure barge lids and loads.
- Understand protocols and procedures unique to working in a port.
- Operate a semi-truck in the off-season or as needed.
- Assist in other areas of the location as needed.
Maintenance
- Ensures that work area, equipment, and vehicles are all neat, clean, and well maintained.
- Assist in setup & maintenance of equipment.
- Perform standard routine maintenance and repairs to equipment throughout all areas of the location.
Other
- Use all tools, equipment, and vehicles carefully and for their intended use.
- Works extended hours as requested by supervisor to ensure good customer service in busy season.
Basic Employment Expectations:
Safety
- Performs work safely and uses the appropriate PPE.
- Checks the work area for hazards and corrects/reports unsafe conditions.
- Considers the safety of oneself, and other employees, and customers.
- Follows all safety protocols and seeks advice from supervisor when uncertain.
Communication
- Maintains open communication and cooperates with supervisor, departments, and fellow employees.
- Communicates with supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early.
Accountability & Professionalism
- Abides by policies set forth in the employee policy manual.
- Carries a fair share of the workload.
- Promotes NEW Cooperative through positive, friendly, and professional interactions.
- Is punctual, follows directives, and works in an efficient and timely manner; accepts personal responsibility for the quality and timeliness of the work.
- Understands that satisfactory attendance is essential to the efficient operation of the work environment.
Customer Service
- Continually works to satisfy customers to address questions/concerns through effective communication, solving problems, responding to questions, and managing their expectations.
Personal/Professional Development
- Establishes personal performance goals and works toward these goals.
- Continually upgrades and demonstrates knowledge of the job.
Education
Preferred- High School or better
Licenses & Certifications
Required- Driver's License
