What are the responsibilities and job description for the Team Leader / Associate Manager position at New Day Car Wash?
At New Day Car Wash, we pride ourselves on being more than just a car wash – we’re all about delivering an exceptional experience. Our mission is to continuously elevate the value of our services, holding our employees to the highest standards of professionalism and performance.
If you’re passionate about what you do and approach each day as an opportunity to grow and improve, New Day Car Wash is the place for you! We’re currently seeking Team Leaders & Associate Managers to join our leadership team.
Why Join Us?
We offer a supportive and rewarding environment with fantastic perks:
- Competitive Compensation: Hourly Commission Incentive Bonuses
- Weekly Pay: Get paid every Friday
- Flexible Scheduling
- Company-Provided Uniforms
- Training-Based Pay Increases
- Comprehensive Benefits: PTO & Health Insurance (for full-time associates)
- Career Growth Opportunities
- Professional Development: Build your skills and leadership potential
- Free Car Washes
Key Responsibilities
- Lead with Integrity: Set an example by fostering a culture of respectful accountability and professionalism.
- Cultivate Team Collaboration: Partner with the leadership team to promote a positive, inclusive, and supportive work environment.
- Maintain Operational Excellence: Ensure all on-site operations meet or exceed company standards, delivering a seamless experience for customers and staff.
- Drive Performance: Consistently strive to achieve and surpass site-level Key Performance Indicators (KPIs).
- Prioritize Customer Satisfaction: Address customer concerns with empathy, ensuring a memorable and positive experience.
- Deliver Exceptional Service: Provide a superior car wash experience to every customer, engaging with them before and after their visit.
- Promote Services: Educate customers on wash options and the advantages of joining the unlimited wash club.
- Uphold Quality Standards: Perform regular quality checks throughout the day to maintain excellence.
- Ensure Safety Compliance: Follow all safety guidelines and operational procedures to ensure a secure environment for customers and employees.
- Understand Processes: Gain a solid understanding of the car wash process and equipment operations to support day-to-day tasks.
- Maintain Cleanliness: Keep the site clean, organized, and inviting for customers and team members alike.
What We Value
Our values drive everything we do:
- Put People First
- Pursue Excellence
- Do The Right Thing
- Have Fun
Qualifications
To thrive in this role, you’ll need:
- A high school diploma or equivalent.
- Previous leadership experience.
- Flexibility to work evenings, weekends, and various weather conditions.
- Strong communication and interpersonal skills.
- The ability to work on your feet in a fast-paced environment.
- A positive attitude, sense of urgency, and a professional demeanor.
Compensation
- Base Salary: $14-16/hour
- Plus: Commission & Incentive Bonuses
Are you ready to lead, inspire, and grow with New Day Car Wash? Apply today and take the next step in your career journey!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 35 – 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $16