What are the responsibilities and job description for the Field Technician position at New Destiny Housing Corporatio?
The Field Technician will have to primary functions in this position: 1) to provide part-time maintenance for a small 8-unit affordable housing building in midtown Manhattan, and 2) to provide handyman support to our supportive housing portfolio by traveling to different locations to install, maintain, repair, and troubleshoot equipment or systems on-site, essentially acting as a problem solver by providing technical support and ensuring the proper function of machinery. This role is responsible for performing a variety of maintenance, repair, and renovation tasks to ensure the smooth operation and improvement of residential properties.
Duties and Responsibilities
• Maintain company customer service standards by responding to direction from the Facilities Manager and complying with tenants and building requests.
• Diagnose and repair issues related to electrical, plumbing, major appliances, carpentry, emergency systems, flooring, painting, sheetrock, etc.
• Coordinate and complete service requests and general maintenance tasks in a timely manner
• Maintain a clean and organized work environment, ensuring tools and materials are stored properly.
• Conduct routine inspections with the Facilities Manager to identify maintenance needs and perform preventative tasks.
• Ability to multitask and complete jobs within specific timeframes, prioritizing emergency repairs and needs throughout the portfolio.
• Self-motivated with the ability to work independently.
• Perform superintendent duties at one of our properties on a regular basis, including recycling, garbage set out, sweeping and mopping.
• Maintain professionalism and care while servicing tenant apartments, commit to training in trauma-informed care practices.
• Other tasks as requested by the Facilities Manager.
Qualifications
• High School diploma or equivalent is required.
• Valid driver’s license and car is required to travel between job sites.
• Experience in general maintenance is required.
• Experience in basic carpentry, plumbing, electrical and general renovations is required.
• Plumbing and/or electrical licenses required.
• Strong interpersonal and communication skills.
• Bilingual in both English and Spanish is preferred.
• Strong problem-solving skills with the ability to troubleshoot various issues independently.
• Comfortability with using a computer and phone for consistent communication with staff and tenants.
• 3-5 years’ experience performing maintenance and high-level repair tasks required.
