Housekeeping

Position: Housekeeper/Cleaner

Category: Non-Exempt (Hourly)

Supervisor: Community Manager & Service Supervisor

Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (some part-time hours).

Physical Demands: Medium work (exerting 25 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing). Visual acuity to operate basic cleaning/hand tools. Subject to weather.

Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens.

At New Earth Residential we believe in the power of community.

Have you seen how beautiful and clean our communities are? That’s because of our Housekeepers! They expertly care for our lovely furnishings and common areas with detailed attention and dedication to quality. Our amenities are as unique as our residents and unmatched in our various market. It takes a special kind of person to make it happen. If you want to be surrounded by beauty all day and take pride in your work, this is the job for you!

General Summary of Associate Responsibility:

Preferred Knowledge / Experience / Ability:

• A high school diploma or equivalent and professional knowledge of business discipline are required.
• Ability to follow detailed oral/written instructions.
• Leader who consistently delivers SUPERIOR Customer service.
• Independent operator with the ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
• Problem solver with the ability to respond to and resolve unexpected issues and handle priority changes in a fast-moving, fluid environment.
• Team player with good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors.
• Must be able to effectively communicate, comprehend, speak, and read in English. Bi-lingual candidates are encouraged to apply.
• Ability to track and inventory material and parts.
• Ability to lift/exert 25 lbs. of force, with chemicals.
• Prior housekeeping experience preferred but willing to train.

Responsibilities:

• Residential Standards
  1. Clean the office & lobby per designated schedule.
  2. Gather and empty trash daily.
  3. Clean, service, and supply restrooms daily .
  4. Touch up clean models as per designated schedule.
  5. Monitor and keep trash rooms clean after trash has been picked up.
  6. Clean and polish furniture fixtures in common areas.
  7. Clean low-level windows, glass partitions and mirrors.
  8. Dust furniture, walls, machines, and equipment in fitness rooms.
  9. Mix water and detergent in containers to prepare cleaning solutions according to specifications.
  10. Steam clean or shampoo carpets as needed or per schedule.
  11. Strip, seal, finish, and polish floors as required.
  12. Notify Community Manager or Service supervisor concerning the need for major repair or additions in the common area and file appropriate service requests.
  13. Complete appropriate requisition for supplies and equipment as needed for cleaning and maintenance duties.
  14. Setup, arrange and remove decorations, tables, chairs, to prepare facilities for events as needed.
  15. Perform other related duties and responsibilities as assigned.
  16. Ensure all safety precautions are followed while performing work.
  17. Be courteous and pleasant to residents ensuring 5 stars service.

New Earth Residential offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance, and a discounted rent program.

I acknowledge that I can perform the essential functions listed above for the Housekeeper position without any accommodations.

Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities.

Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize.

What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking.

Here's what you'll be up to:

1. Building Community:
   • Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.
   • Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.
2. Enhancing Environments:
   • Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.
   • Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.
3. Channeling Resources:
   • Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.
   • Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.
4. Building Leaders:
   • Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.
   • Guide interested residents through the sign-up process, nurturing the next generation of community leaders.

Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here.