What are the responsibilities and job description for the Waitress/Server position at New East Wok Chinese restaurant?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer service and a strong understanding of food and beverage offerings. As a Server, you will be responsible for creating a welcoming atmosphere, ensuring guest satisfaction, and delivering high-quality dining experiences.
Duties
- Greet and seat guests in a friendly manner, providing menus and information about daily specials.
- Take accurate food and drink orders using the Aloha POS system.
- Ensure timely delivery of food and beverages to tables while maintaining proper presentation standards.
- Assist guests with menu selections, including upselling items to enhance their dining experience.
- Monitor guest needs throughout their meal, responding promptly to requests for refills or additional items.
- Handle cash and credit transactions accurately while maintaining a balanced cash drawer.
- Collaborate with kitchen staff to ensure efficient food preparation and timely service.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Adhere to food handling and safety regulations at all times.
Skills
- Proficiency in Aloha POS or similar point-of-sale systems is preferred.
- Basic math skills for handling transactions and calculating bills.
- Familiarity with OpenTable or similar reservation systems is a plus.
- Knowledge of food handling practices to ensure guest safety.
- Strong time management skills to efficiently serve multiple tables during busy shifts.
- Previous experience in food service or culinary roles is advantageous.
- Ability to upsell menu items effectively to enhance guest experience.
- Experience in food preparation or kitchen operations is beneficial.
Join our team and be part of an exciting environment where your skills can shine!
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Jesup, GA 31546 (Required)
Ability to Relocate:
- Jesup, GA 31546: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13