What are the responsibilities and job description for the Program Manager position at New Economics for Women?
Organization Summary
Since our founding in 1985, New Economics For Women (NEW) has maintained that economic stability and mobility is a fundamental human right. Standing in the way of that right is a complex system of barriers that keeps underserved families, particularly women and children, in a cycle of generational poverty. Over the last 35 years, NEW has addressed this complex system of barriers, and continues to deliver on its mission to spark economic mobility through wealth creation programs, services, housing, education, entrepreneurship and advocacy for economic justice. As of 2021, NEW has evolved to annually serve nearly 17,000 people and has developed over 1,600 units of affordable housing across 15 housing developments, built and rehabilitated 110 affordable single-family homes, built more than 200,000 square feet of community, public school and health clinic space, and created two high-performing charter elementary schools. We are invested and proud of our model and position to drive forward innovative solutions that help families experience economic mobility. Join our team of champions for economic justice!
Position Summary:
The Program Manager will be knowledgeable in community outreach, business consulting, training, and counseling to support small businesses affected by rail construction in the San Fernando Valley.. As an ambassador for the organization, this person is also responsible for actively supporting the overall mission and vision of NEW.
Candidate Profile:
Additionally, the ideal candidate should possess the following expertise, experience, and skills to successfully fulfill the duties and responsibilities outlined below:
Duties and Responsibilities:
- Conduct assessments to create goal-oriented action plans for each segment along the East San Fernando Valley (ESFV) Light Rail Transit Project.
- Formulate, prepare, and schedule business workshops/meetings to prepare small businesses to apply for assigned grants.
- Manage a large client database to assure client profiles are complete, and accurate.
- Work in a team environment to plan and execute events as designated by the Program Director.
- Prepare monthly goals and program impact reports
- Program Manager needs to document that at least 25 one on one business contacts are reached per week.
- Create and maintain attendance logs for each workshop/meeting coordinated or hosted.
- Coordinate the program’s outreach efforts with local elected officials, community/business groups, PCR and NEW Women's Business Center (WBC)
- Complete a confidential profile for each client who participates i n the program with all the details required by the SBA-641 including but not limited to NAICS code, referred by, demographics. A monthly report on the progress of clients is required
- Attend the weekly meetings and the quarter department and MTA meetings
- Prepare and submit required reporting for governmental agencies, grants, and other institutions based on program criteria
- Program Manager needs to be able to meet deadlines, adapt to change, anticipate problems, and solve them, including working with people, making decisions, following guidelines and/or dealing with the clients via email or phone, with a maximum of 24 hours response
- Assist with government audits, including the preparation and submission of data, to the requesting party.
- Remain current on construction schedule of ESFV Light Rail Transit Project., as well as legislation and regulatory rulings impacting the program. Help enforce adherence to requirements and advise management on required actions
- Job includes meeting deadlines and maintaining excellent quality customer relations
- Support all programs of the NEW as needed
- Be available on a call basis such as substituting a Program Manager or Coordinator
- Work with management to maintain a brand consistency in every activity
- Build relationships, embrace individuality, and foster a culture of growth mindset
- Able to multi-task
- Program Manager is required to be present at the office at least four times a week
- The working location will be assigned to the Van Nuys office
- Program Manager will receive a laptop with all software necessary including a direct phone line from the organization to operate the program
- The dress code is business casual to maintain a professional environment
- To maintain a professional and confidential environment staff’s minors are not allowed to be at the office during working hours or present while meeting with a client
- Performs other duties based on business needs or as assigned.
- Follow all NEW policies and procedures for employees.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- Bachelor's (Required)
Experience:
- Leadership: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $1,000 - $65,000