Deposit Operations Specialist

Job Overview
The Deposit Operations Specialist collaborates with the Deposit Operations Manager and other team members to ensure the effective execution and compliance with Bank policies and procedures regarding day-to-day operations. This position involves reviewing and processing various banking transactions, including those related to Overdraft, ACH, Mobile Deposit, and Remote Deposit Capture (RDC) from different bank reports.

This description outlines the core responsibilities and key functions of the role, but it is not intended to be an exhaustive list of duties. Employees may be assigned additional tasks as needed, including providing support in other areas during employee absences, addressing peak workload periods, or helping to balance team assignments.

Responsibilities

• Review and manage daily reports generated from Fiserv and Nautilus.
• Handle and process various exception and non-posting reports, record journal entries to customer accounts, and resolve discrepancies.
• Process overdraft reports and manage return transactions.
• Distribute notifications related to account changes.
• Verify and review large-dollar transactions for accuracy.
• Process transactions in accordance with decisions made through ACH Positive Pay and Check Positive Pay.
• Manage Federal Reserve Bank (FRB) adjustments.
• Review and address file maintenance reports.
• Verify Mobile and Remote Deposit items before processing.
• Assist with the processing and investigation of ACH disputes.
• Support the handling and research of Reg E debit card and Zelle disputes.
• Ensure that Written Statements of Unauthorized Debits are completed correctly, and process corresponding returns.
• Verify the completion of Stop Payments and process related returns.
• Perform maintenance on debit card accounts.
• Review new and closed accounts to ensure proper documentation is in place.
• Handle Death Notification Entries and manage Government Reclamation Notices.
• Assist branches and customers with inquiries as needed.
• Process incoming and outgoing wire transfers, ensuring call-back verification is completed when required.
• Monitor dormant accounts, log any exceptions, and manage monthly dormant account reports.
• Track and manage subpoenas and legal document requests, ensuring proper disposition.
• Respond to CPA account confirmation requests.
• Provide necessary documentation for audits and examinations.
• Assist with special projects and other tasks as assigned.
• Ensure full compliance with all applicable bank policies, procedures, regulations, and legal requirements in the performance of duties.

Requirements

• A minimum of two years of experience in banking operations is required.
• Proven ability to investigate, resolve, and troubleshoot various issues effectively.
• Exceptional attention to detail with the capability to manage multiple tasks simultaneously.
• Proficiency in computer operations, with a solid understanding of the overall tech environment. Experience with Excel is advantageous.
• Strong written and verbal communication skills.
• Ability to work autonomously, manage time effectively, and prioritize tasks efficiently.

Job Types: Full-time, Temporary

Pay: $21.00 - $26.00 per hour

Schedule:

• Monday to Friday

Experience:

• Banking: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Ability to Commute:

• Fort Lauderdale, FL 33308 (Required)

Ability to Relocate:

• Fort Lauderdale, FL 33308: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $26