What are the responsibilities and job description for the Patient Care Coordinator position at New England Audiology PLLC?
Front Desk / Patient Care CoordinatorSearching for a qualified candidate with clerical experience willing to serve the community with a caring and helpful approach.We are an audiological clinic providing compassionate hearing care to patients of all ages with locations serving both Concord and Manchester. We are a busy clinic with a big heart!Our mission is focused on utilizing the most affordable solutions to assist in improving quality of life with better hearing for our patients.DUTIES INCLUDE : Patient receptionAnswer incoming calls and make confirmation callsAppointment scheduling utilizing online practice management platformGather and prepare patient charts for upcoming appointmentsMonitor and manage emails and voicemailsProcess incoming mail and equipment shipmentsPrepare invoices and process payments via card reader or web portalsAssist clinicians as neededSome basic knowledge of hearing aids helpful but not requiredREQUIREMENTS : Clerical skills and customer service experienceWillingness to be helpful and compassionate to all persons regardless of religion, sex, color, sexual orientation, national origin, age, disability, and geneticsMandatory adherence to HIPAA