Coordinator for Health and Wellness

Job Summary

The Coordinator for Counseling and Wellness provides administrative and programmatic support for NEC’s Counseling and Wellness Center. The Coordinator assists with the daily operational activities necessary to sustain the Center. Responsibilities include but are not limited to, the following: management of incoming phone calls and emails, data input and management of students’ electronic medical records, and creating a welcoming environment for students who visit the Counseling and Wellness Center or have questions. The Coordinator for Counseling and Wellness is a full-time, ten-month professional position that reports directly to the Director of Counseling and Wellness.

• Serve as NEC’s liaison (Coordinator) to the Tufts Collegiate Center for Wellness

• Serve as the initial point of contact for students, families, staff, and other members of the NEC community at the NEC Counseling and Wellness Center

• Manage incoming phone calls, emails, and walk-in requests for appropriate appointments or referrals to the Tufts Collegiate Center for Wellness

• Assist with client and clinician scheduling and messaging, as assigned

• Provide information about accessing counseling services to students, parents, and members of the NEC community

• Maintain confidentiality and privacy policies and explain protocols to students, families, and staff

• Review student health records for compliance with College and Commonwealth pre-matriculation immunization/health form requirements, document information received, notify student of requirements

• Maintain student immunization records and create required reports for the Department of Public Health

• Provide information and be a resource to support students with questions about health insurance

• Coordinate health screenings with Tufts Collegiate Center for Wellness

• Work collaboratively with the Office of Academic and Student Affairs, the Counseling Center team, and campus partners to create and facilitate Counseling and Wellness-themed programs and initiatives, as assigned

• Monitor departmental budget, prepare invoices, monthly reports, and budget documents

Qualifications

• Bachelor's degree required. Master's Degree in Student Affairs, Counseling, Social Work, Public Health, or Education preferred

• Three to five years of experience in a higher education setting, an outpatient office setting, or a clinician's office

• A student-centered approach to the work

• A commitment to creating an inclusive campus community

• Excellent customer service skills

• Excellent administrative, written, and oral communication skills

• Excellent interpersonal skills and ability to work well in a team

• Proficient with Microsoft Office, Word and Excel, Google Suite

• Demonstrated knowledge of HIPAA-related compliance requirements

• Ability to maintain confidentiality, especially when dealing with medical and mental health records

• Ability to coordinate and schedule projects such as health screenings

• Ability to create resources and flyers in Canva

• Ability to create and coordinate social media content on platforms such as Instagram

NEC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship, disability, or veteran status.

Annual Clery Report

In accordance with the federal Clery and Campus SaVE Acts, New England Conservatory of Music (NEC) commits to providing all current and prospective students and employees with access to the annual Campus Security and Fire Safety Report. This report will provide the reader with a record of statistics regarding crimes that were reported in the NEC community during the previous three years as well as College policies and procedures, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. This report may be accessed here. A paper copy can be requested by contacting NEC's Director of Public Safety at 290 Huntington Ave, Boston, MA 02115.