What are the responsibilities and job description for the Server position at New England Restaurant Group?
Overview
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences to our guests. As a Server, you will play a vital role in ensuring customer satisfaction through excellent service, attention to detail, and a passion for the food industry. Your ability to connect with guests and provide top-notch hospitality will contribute significantly to our restaurant's success.
Responsibilities
- Greet and welcome guests with a warm and friendly demeanor.
- Take accurate food and beverage orders, ensuring all guest requests are met.
- Provide detailed menu information, including daily specials and recommendations.
- Serve food and beverages promptly while maintaining high standards of presentation.
- Manage multiple tables efficiently while maintaining attention to guest needs.
- Handle guest inquiries and resolve any issues or complaints in a professional manner.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Maintain cleanliness and organization of the dining area and service stations.
- Process payments accurately using basic math skills.
Experience
- Previous experience in the hospitality or food industry is preferred but not required.
- Strong guest services skills with an emphasis on building rapport with customers.
- Basic culinary knowledge is a plus, enhancing your ability to answer menu-related questions.
- Excellent time management skills to handle busy shifts effectively.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A passion for helping others and creating memorable dining experiences.
Join us as we strive to deliver outstanding service, delicious cuisine, and unforgettable moments for our guests!
Job Types: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Expected hours: 25 – 35 per week
Shift:
- Day shift
- Evening shift
Ability to Commute:
- North Billerica, MA 01862 (Required)
Ability to Relocate:
- North Billerica, MA 01862: Relocate before starting work (Preferred)
Work Location: In person
Salary : $25 - $35