Demo

EMPLOYEE SUCCESS MANAGER

New England Security
Malden, MA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/4/2025

Title

EMPLOYEE SUCCESS MANAGER

About the Organization New England Security is a full-service security company specializing in armed and unarmed security guard patrol services, private investigations and corporate security services, with the professional experience and resources to provide superior protection to our clients.

If you like protecting people, safeguarding properties, patrolling areas to ensure safety, and working in tandem with law and order departments, then the position of a Security Officer will suit you best.

Our company is always looking for new talented individuals to join our team. Job sites open and close frequently throughout New England. We encourage you to complete the contact form below and a hiring manager will reach out to you as soon as possible.

Description

JOB SUMMARY / SCOPE OF ASSIGNMENT :

The Employee Success Manager works closely with the company Controller and Field Operations Team to assist in the facilitation of hiring new employees, providing disciplinary support, and coordinating the onboarding and training process of new and existing employees. He or she will be responsible for overseeing the entire hiring process and the overall functionality of the company's human capital management.

JOB DUTY SUMMARY :

  • Develop and manage the overall employee hiring / interview process. Schedule interviews and conduct employment screenings with potential candidates. Assure the creation of employee personnel folders and verify that all necessary documents have been completed accurately. Create badges for new employees; maintain the badge database. Create user accounts for new employees such as accounts for TrackTik and HRO / Flex. Initiate and approve / reject hiring verification in HRO / Flex and inform managers of employees' hiring status. Assist in the approval and verification of employee timecards on a daily basis. Address scheduling deficiencies with management and coordinate personnel changes to correct scheduling issues. Address issues pertaining to overtime with management and coordinate personnel changes in order to reduce excessive overtime. Serve as the general liaison between managers and the employees regarding personnel matters needing to be addressed. Conduct exit interviews. Conduct performance evaluations with employees on a regular basis. Oversee disciplinary actions and assist managers in conducting employee infraction reviews.

Position Requirements

REQUIRED EDUCATION / EXPERIENCE

  • High school diploma or GED
  • At least 2 year’s experience working in the capacity of supervisor or hiring manager
  • PREFERRED EXPERIENCE :

  • Bachelor’s Degree
  • Two years of experience in a related field.
  • REQUIRED QUALIFICATIONS :

    To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.

  • Must be at least 18 years of age.
  • Has knowledge of Microsoft Word, Excel, Outlook and how to use a computer.
  • Must be able to deal with various levels of personality traits and maintain self-control.
  • Must conduct oneself in a professional and efficient manner during interaction with people.
  • Must prepare written statements, evaluations and correspondence in a logical and grammatically correct manner.
  • Must be able to cover various shifts including weekends, nights and holidays; and / or work extended hours if needed.
  • Must be self-motivated and willing to work with others.
  • OTHER :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

    Exempt / Non-Exempt Non-Exempt Full-Time / Part-Time Full-Time and / or Part-Time EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation (including gender status, gender identity or expression), and protected veteran status or any other characteristic protected by law. Location MALDEN

    This position is currently accepting applications.

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