What are the responsibilities and job description for the OPERATIONS MANAGER position at New England Security?
Title
OPERATIONS MANAGER
About the Organization New England Security is a full-service security company specializing in armed and unarmed security guard patrol services, private investigations and corporate security services, with the professional experience and resources to provide superior protection to our clients.
If you like protecting people, safeguarding properties, patrolling areas to ensure safety, and working in tandem with law and order departments, then the position of a Security Officer will suit you best.
Our company is always looking for new talented individuals to join our team. Job sites open and close frequently throughout New England. We encourage you to complete the contact form below and a hiring manager will reach out to you as soon as possible.
Description
Position : Security Operations Manager
Department : 300 - Field Operations
Reports to : Director of Operations
SUMMARY / SCOPE OF ASSIGNMENT :
The Operations Manager is responsible for many daily operation tasks including scheduling of employees and dealing directly with conflicts that arise out of staffing issues or complaints from clients. A Security Operations Manager will escalate issues up the chain of command and follow up on all matters.
JOB DUTIES :
- Supervise all full-time and part-time security personnel.
- Train, and evaluate security personnel.
- Initiate disciplinary actions and terminations as required.
- Assist in prepare weekly work schedules for full-time and part-time Security Guards, including posting of schedules.
- Provide security staffing for other functions may be required.
- Enforce and make recommendations regarding building security plans and schedules.
- Account for all Security Guards hours, including sick / vacation, etc; review payroll for accuracy for submission to accounting.
- Approve time off for Security Guards and submit request to the Director of Operations / Assistant Director of Operations for final approval.
- Implement security measures improvements as they are developed
- Review all daily Security Guard reports, incident reports and log entries; take necessary action; make follow-up reports to the Director of Operations.
- Verify and review Tracktik monitoring and reports.
- Maintain all necessary forms and reports for staff and clients
- Make recommendations to management on staffing needs, budgeting data, and purchase recommendations.
- Establish building security plans and schedules for special events.
- Assist and advise on-duty Security Guards around the clock.
- Investigate all Security Guard injuries and prepare necessary reports.
- Participate in day-to-day and special facility functions including service on various committees, task forces, and programs.
- Assist in monitoring the Security Officer training programs.
- Other duties as required or arises out of operational needs.
POSITION TYPE AND HOURS :
This is a full-time position and is hourly. This position is eligible for overtime pay.
Days and hours or work will vary depending on the operational needs of the company. It will be expected that all management employees shall be able to meet his or her weekly goals within 40-50 work hours.
Position Requirements
REQUIRED EDUCATION / EXPERIENCE
PREFERRED EXPERIENCE :
REQUIRED QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.
OTHER :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.
Exempt / Non-Exempt Non-Exempt Full-Time / Part-Time Full-Time EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation (including gender status, gender identity or expression), and protected veteran status or any other characteristic protected by law. Location MALDEN
This position is currently accepting applications.
