Youth Program Director

Company Overview:

NE Sports Hub, "the Hub", is a cutting-edge, world class facility, offering sports and entertainment to athletes of all ages and abilities. With 135k square feet of indoor sports and entertainment space, we are the largest indoor sports dome in New England and the first to provide Trackman golf performance range technology. Our offerings include Golf & Range, Turf Sports, Sports Performance as well as food & beverage offerings. We are looking for guest experience minded individuals to join our fitness focused, fun team.

Position Summary:

The Youth Program Director will play a vital role in leading the development and execution of youth-focused programs, including camps, school vacation programs, and youth sports. This individual will ensure a high-quality experience for all participants while driving engagement and maximizing youth sports programs profitability.

This position requires the ability to work flexible hours including nights, weekends and holidays.

Responsibilities :

Managerial:

• Recruit, hire, train, oversee and schedule youth program staff including camp counselors, coaches, officials, and field staff.
• Provide guidance and support to team members during shifts, ensuring they follow procedures and maintain high standards of service.
• Conduct performance evaluations and address any issues with staff behavior or performance.
• Prepare and manage the department's budget in collaboration with the General Manager.

Programming:

• Plan, develop and implement engaging camp, sports, and school vacation programming in coordination with the General Manager.
• Oversee scheduling, organization, and coordination of all camp programming.
• Design and execute program curricula in collaboration with camp staff.
• Manage incident and injury reports, ensuring proper investigations, documentation and resolution.
• Manage participant enrollment and ensure timely collection of all payments before the start of programming.
• Monitor and maintain inventory, ordering necessary supplies as needed.
• Approve instructional materials and teaching aids to enhance learning experiences.
• Communicate with parents regarding program activities, policies, and enrollment procedures.
• Address youth attendee behavioral or learning concerns and implement strategies for positive engagement.
• Ensure compliance with state and local regulations.

• 2 years of related leadership experience in youth camp, sports, and school vacation programs.
• Prior supervisory experience
• Experience maintaining Youth Recreation Camp licensing and adhering to licensing requirements.
• Knowledge of youth program development and sports management best practices.
• Strong leadership and organizational skills with the ability to manage multiple programs simultaneously.
• Excellent communication skills to engage with staff, parents, and participants.
• Technical proficiency with Google Suite or Microsoft Office, including Excel creation.
• Strong problem solving skills with the ability to adapt quickly.

Physical Requirements

• Ability to stand for extended periods and move throughout the venue.
• Ability to sit and work at a computer for extended periods of time.
• Ability to regularly participate in youth sports and camp activities including running, walking, baseball/softball, golf, kicking, bending and stooping.
• Occasionally lift and carry items weighing up to 50 pounds

Work Location: This position requires 100% on-site attendance.