What are the responsibilities and job description for the Front Desk Receptionist position at New Fairfield Chiropractic Center?
We are looking for a Receptionist for the front desk role which includes performing a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support throughout the office. You will welcome patients, schedule, answer phone calls, collect payments, apply visit charges as well as treatment notes for each patient, and file paperwork.
To be successful as a Receptionist, you should enjoy customer service while also working in a timely manner. Multitasking, kindness, and detail orientation are essential for this position.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Answer, return and forward phone calls and messages
- Enter in treatment charges and payments and therapy notes in 'ChiroTouch' software
- Ensure reception area is organized
- Provide basic and accurate information in-person and via phone
- Process payments accurately and be comfortable asking for collections when due
- Ensure accurate schedule/appointment times and reminders
- Perform other clerical receptionist duties such as typing, filing, photocopying, transcribing and faxing
Qualifications
- High school diploma or GED required
- Proven experience in medical administrative support and front desk operations
- Strong communication and organizational skills
- Proficiency in computer skills, including Microsoft Office
- Familiarity with medical records management and HIPAA regulations
- Ability to manage time effectively and handle multiple tasks
- Experience with filing, transcription, and patient service is preferred
Hours:
Monday and Friday evenings & every other Saturday morning; flexibility/ability to cover other shifts is a plus
Job Type: Part-time
Pay: From $16.00 per hour
Medical Specialty:
- Holistic Medicine
- Sports Medicine
Schedule:
- Afternoon shift
- Evening shift
- Rotating weekends
Education:
- High school or equivalent (Required)
Experience:
- Computer Skills: 1 year (Required)
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $16