What are the responsibilities and job description for the IMMEDIATE START - Customer Service Representatives - General Labor / Warehouse Experience Needed position at New Firm! Immediate Start!?
Are you ready to ditch the workboots and hard hats for a stable career with unlimited growth opportunities? We are seeking a candidate with a general labor and warehouse background to join our team as a Full Time Customer Service Representative! We are looking to add 4-5 new associates to our customer service team. Your primary responsibility will be to help customers by delivering product and service information, facilitating the order process, and providing excellent account support.
Individuals with a Construction, General Labor, or Warehouse background THRIVE in our customer service position due to the incredible work ethic, determination, and grit they bring to the team. We not only provide full training without any experience needed, but we also provide an opportunity to grow a rewarding professional career.
Responsibilities :
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Assisting customers face-to-face with any billing and / or equipment issues
Handling new customer acquisitions and qualifying potential clientele