What are the responsibilities and job description for the Intake Specialist (INTSPC-03) - WEEKENDS FRI-MON position at New Freedom Behavioral Health?
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The Intake Specialist role provides frontline intake services to members joining New Freedom’s Intensive Outpatient Program. The Intake Specialist is one of the initial points of contact to ensure members have a positive and successful entry into our facility. This position is accountable for reviewing eligibility and program expectations prior to members meeting with their assigned clinical workers. This position requires a thorough understanding of the company’s philosophy of treatment, admission processes, and program criteria. A basic knowledge of substance abuse and dual diagnosis is also required. This role is responsible for ensuring that clinical and administrative intake services are provided for clients in partnership with the clinical team and other cross functional departments.
Duties and Responsibilities :
- Initiates the lobby packet paperwork and consent / admission forms
- Completes the intake assessment, effectively and correctly identifying and documenting appropriate diagnoses
- Completes the individualized treatment plan, based on the treatment goals identifies through the completed assessment
- Explains the program to the member and ensures the member comprehends informed consent. This is to include :
State specific requirements, program policies, and the need to report any suspected child abuse and neglect forms of abuse
At New Freedom, we restore lives and reintegrate communities through intentional guidance by providing our members with a sense of identity, purpose, and hope. We are growing and always looking for others who believe in our mission and have a heart to serve. Join our AMAZING team, apply now! We’re fulfilling our mission thanks to the dedicated work of our amazing employees. We provide them with a valuable total rewards package that includes :
10-hour shifts with three days off – for eligible departments / positions
Additional Notes : New Freedom Ops LLC is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.
