Peer Coach - Driver (PEERDRV-10)

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The Peer Coach Driver will function as a role model to peers, exhibiting competency in personal recovery and use of coping skills. They will serve as an advocate, providing supportive information and peer support for members in outpatient and inpatient settings. Using their recovery and/or work-related experience, the Peer Coach Driver performs a wide range of tasks to assist peers of all ages with regards to regaining independence within the community and mastery over their own recovery process. Recovery resources such as booklets, videos and other materials will be utilized by the Peer Coach Driver in the provision of services, including driving the client to supportive services when requested by management.

Duties and Responsibilities:

• Observes members, listens to their concerns, records their observations, and reports to mental health professionals about any unusual behavior(s).
• Aides in various daily living activities to effectively support the re-entry and recovery processes.
• Effectively assesses changes in mood, and accurately determines whether it is positive, negative, and/or potentially dangerous, taking necessary steps to modify the member’s actions or alert medical or mental health professionals.
• Assists members in articulating personal goals for recovery using one-to-one and group sessions.
• Supports members in identifying and creating goals and developing recovery plans with the skills, strengths, support, and resources to aide them in achieving those goals.
• Assists members in working with their Re-Entry Specialist and other treatment team members to determine the steps needing to be taken to achieve their goals and self-directed recovery.
• Assists members in setting up and sustaining self-help (mutual support) groups, as well as a means of locating and joining existing groups.
• Encourages ongoing individual and group sessions to teach members how to identify and combat negative self-talk and how to identify and overcome fears by providing a forum which allows group members to share their experiences.
• Identifies literature, media, and other resources to help members gain hope, learn to identify their strengths, and effectively combat negative self-talk.
• In direct partnership with the Transitional Services and other members of the treatment team, effectively supports members’ vocational choices and assists them in choosing a job that matches their strengths, overcoming job-related anxiety by reviewing job applications, and providing interview tips.
• Assists members in building social skills in the community that will enhance job acquisition and tenure.
• Maintains safety for themselves and their members, which can include securing documents, files, and effectively de-escalating members and/or complex situations.
• Provides direct support to the treatment team for in-house members or on supervised trips, as needed.
• When required and assigned by management, transports members to their approved destinations, including prison pick-ups/drop-offs.
• Maintain a safe and clean vehicle, effectively using navigation apps to determine the best route.
• Successfully completes Relias defensive driving course prior to driving and then a minimum of annually thereafter.
• Complete basic safety inspections of fleet vehicles prior to leaving company property, reporting any/all vehicle safety concerns to the Fleet Supervisor or Manager immediately.
• Signs in and returns vehicle keys/box to Fleet Supervisor or Manager at the end of each day/shift, ensuring the vehicle is full of gas, interior of vehicle is clean, and reporting any concerns immediately.
• Completes all transportation notes and/or other required documentation prior to the end of each shift.
• Immediately reports any/all traffic citation(s), ticket(s) and/or violation(s) to the Fleet Supervisor or Manager, assuming any/all responsibility for applicable fines/fees, traffic school requirements, etc.
• Effectively meets any/all outlined Key Performance Indicators (KPIs), ensuring the highest quality and level of member care and engagement is provided.
• Receives and actively engages in clinical supervision and oversight each week/month based on BHPP/BHT designation requirements, including completion of all continuing education requirements.
• Assists with front desk support and administrative tasks/duties, as required.
• Any additional duties as assigned.

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At New Freedom, we restore lives and reintegrate communities through intentional guidance by providing our members with a sense of identity, purpose, and hope. We are growing and always looking for others who believe in our mission and have a heart to serve. Join our AMAZING team, apply now! We’re fulfilling our mission thanks to the dedicated work of our amazing employees. We provide them with a valuable total rewards package that includes:

• Competitive pay rates – including shift differential for eligible shifts/positions
• Comprehensive medical coverage (including dependents/family) – majority company-paid
• Short Term Disability, Life Insurance, Employee Assistance Program – company-paid
• 401K
• Dental, Vision, and Supplementary Insurance – available at low cost to employees
• Paid Time Off
• Paid Sick Time
• Paid Holidays – including 2 extra Floating Holidays
• Even more perks provided by the company, include:
  • 10-hour shifts with three days off – for eligible departments/positions
  • Onsite meals, snacks, and drinks – complimentary for employees
  • Onsite gym services – complimentary for employees
  • Onsite professional training opportunities/certifications/continuing education

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Additional Notes
New Freedom Ops LLC is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.

Experience

• Excellent professional and ethical boundaries across all aspects of the peer support and member therapeutic relationship
• Excellent interpersonal and problem-solving skills, demonstrating versatility, flexibility, and a willingness to work within a fast-paced environment
• 1 year(s): Minimum one (1) year Peer Coach/PRSS experience
• 2 year(s): Behavioral Health Technician designation required (2 years behavioral health work experience and/or higher education)

Education

• HS Equivalency or better in General Studies or related field
• High School or better

Licenses & Certifications

• APS Verification
• Criminal Background Check
• CPI Certification
• CPR/FA Certification
• PST Certification
• Driver's License
• MVR Clearance
• Safety Sensitive Position
• Annual TB Clearance
• Drug & Alcohol Testing

Skills

• Behavioral Health Experience
• Computer/Technology Literacy
• Effective interpersonal skills
• Lived Experience
• Peer Coach Experience
• Ability to sit for prolonged periods

• Legal/Justice Involvement

Behaviors

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization