Maintenance Supervisor (MAINSUP-01)

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The primary responsibility of the Maintenance Supervisor is to oversee and support the maintenance staff in installation, inspection, repair, and maintenance of facility systems, including mechanical, electrical, plumbing, HVAC, and waste management. The Maintenance Supervisor is responsible for ensuring all aspects of the facility are maintained effectively and that requests are completed within established timelines and quality standards.

Duties and Responsibilities:

• Manages the relationships with key internal and external vendor partners to ensure processes/procedures are consistently intact throughout department’s various projects, for the sake of the best member and employee experience.
• Ensures that all service deliverables meet the company’s and department’s expectations.
• Supports the accounting team with efforts to approve and pay invoices, according to the terms of the contracts, etc.
• Manages the launch of new site projects and liaise with the staff and members on site.
• Delivers information concerning project progress to the Director of Facilities.
• Establishes, maintains, and monitors the ticketing system, to ensure timely response and resolution with tickets.
• Utilizes the ticketing system to identify and report any/all trends and issues requiring discussion and review with the Director of Facilities.
• Fosters the daily connection and collaboration between the maintenance team and the on-site staff.
• Performs additional duties and/or projects as assigned by Director of Facilities, Senior Director Infrastructure, and/or Chief Operations Officer.
• Completes building inspections on a weekly basis.
• Supervises Maintenance employees, either directly or indirectly.
• Completes all leadership responsibilities related to human resources, payroll, staffing, and/or performance management.
• Reviews documentation of staff for quality assurance and training needs of staff.
• Meets with supervised staff and in weekly team meetings as well as on an individual basis.
• Monitors staff productivity and completes performance improvement plans or corrective action in partnership with Human Resources, as necessary.
• In addition, all other duties as assigned.

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At New Freedom, we restore lives and reintegrate communities through intentional guidance by providing our members with a sense of identity, purpose, and hope. We are growing and always looking for others who believe in our mission and have a heart to serve. Join our AMAZING team, apply now! We’re fulfilling our mission thanks to the dedicated work of our amazing employees. We provide them with a valuable total rewards package that includes: 

• Competitive pay rates – including shift differential for eligible shifts/positions
• Comprehensive medical coverage (including dependents/family) – majority company-paid
• Short Term Disability, Life Insurance, Employee Assistance Program – company-paid
• 401K
• Dental, Vision, and Supplementary Insurance – available at low cost to employees
• Paid Time Off
• Paid Sick Time
• Paid Holidays – including 2 extra Floating Holidays
• Even more perks provided by the company, include:
  • 10-hour shifts with three days off – for eligible departments/positions
  • Onsite meals, snacks, and drinks – complimentary for employees
  • Onsite gym services – complimentary for employees
  • Onsite professional training opportunities/certifications/continuing education

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Additional Notes
New Freedom Ops LLC is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.