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Legal Operations Support Clerk

New Frontier Immigration Law
Glendale, AZ Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/9/2025

Job Description

Job Description

Salary : $55,000-$65,000 / year DOE

Why Apply to New Frontier Immigration Law

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.

Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we dont just offer a job : we provide an environment that challenges you to become the best version of yourself.

Learn more about New Frontier Immigration here.

Learn more about our CEO / Founder Hillary here.

Learn more about our Core Values here.

Role Objective

We are seeking a detail-oriented and organized Operations Support Specialist to serve as a critical Filing Manager and Docketing Clerk for our immigration law firm. This role is essential to our operational excellence and client service.

Success Attributes

  • Strong organizational and communication skills
  • Strong computer proficiency
  • Exceptional attention to detail
  • Ability to learn quickly in a dynamic environment
  • Commitment to continuous improvement and the ability to receive direction and coaching from supervisors

Responsibilities

  • Mail and Document Management
  • Process and route all incoming firm correspondence
  • Meticulously review, categorize, and input mail information into firm systems
  • Identify and track critical documents, including :

    • Requests for Evidence (RFEs)

  • Case denials
  • Court hearing notices
  • Immigration agency communications
  • Deadline Management
  • Accurately calendar and track critical filing deadlines
  • Create deadline alerts for legal team
  • Ensure timely response to all time-sensitive documents
  • Maintain comprehensive tracking system for case-related timelines
  • Filing and Record Keeping
  • Maintain physical and digital case file organization
  • Scan and digitize incoming documents
  • Update client records in case management system
  • Ensure compliance with firm's record retention policies
  • Operations Support
  • Assist in maintaining and organizing administrative systems
  • Support mail processing and filing workflows
  • Help coordinate administrative and operational tasks across office locations
  • Participate in documenting and implementing standard operating procedures (SOPs)
  • Identify and help implement continuous improvement processes

    • Requirements

  • 3 years of legal administration experience
  • Bachelors degree required
  • Bilingual in English and Spanish, preferred

    • Compensation & Benefits

  • 55,000 - $65,000 / year based on experience
  • 5 weeks PTO / year
  • Health, Vision, Dental
  • Comprehensive health insurance package
  • 401(k) with company match
  • Paid time off and holidays
  • Performance-based bonuses and career advancement

    • Application Steps

    We want you to be excited about coming to work every day. If this opportunity sparks your enthusiasm and aligns with your professional aspirations and personal values, we can't wait to connect with you!

    Step 1. Apply with your Resume, and a Cover Letter describing your interest in working with NFIL and what makes you a great fit for the role.

    Step 2. Candidates applications who additionally include a 13-minute video introduction (viewable via a link) will be prioritized

    Step 3. If you are selected as a qualified candidate, you will receive an invitation to complete a simple screening conversation where you will have the opportunity to express your interest, passion, and successes.

    Step 4. If there is a mutual Culture fit based on the screening, you will receive an invitation to interview with the department Hiring Manager.

    Salary : $55,000 - $65,000

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