What are the responsibilities and job description for the Manager, Mortgage Loan Quality Assurance position at New Hampshire Housing?
New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.
We’re on a mission, and we want your expertise!
Do you enjoy managing a mortgage loan pipeline to ensure effective, efficient, and accurate operations? Does the prospect of working as a Manager of Mortgage Loan Quality Assurance for a mission-driven organization excite you? If so, we want you to join our team!
We’re hiring a full-time Manager, Mortgage Loan Quality Assurance for our Homeownership Division.
As the Manager, Mortgage Loan Quality Assurance, you will play a crucial role in analyzing all mortgage pipeline activities that contribute to our mission. In this role, you will:
- Manage the processes around mortgage loan quality control, purchasing, delivery, and pooling enhancing efficiency, accuracy and compliance.
- Establish procedures for the timely, efficient, and compliant processing of loan documents required by each homeownership program.
- Prepare a variety of pipeline activity reports as requested to support various business activities, including reservation, rate and purchasing activity.
- Oversee and participate in the compliance management system and quality control of loans, ensuring that the organization and partners comply with all state and federal law, contracts, rules, applicable mortgage-insurer requirements and secondary market requirements.
- Develop, train, and supervise staff, complete performance reviews and salary evaluations, and manage compliance with employment and security policies.
Your experience, skills, and education should include:
- Supervisory or managerial experience, including project and task planning, delegation, monitoring, coaching, and strong people management and team-building skills.
- In-depth knowledge of and comply with all applicable laws, regulations, and policies, including anti-money laundering, Fair Lending, TILA-RESPA Integrated Disclosure (TRID), customer complaints, and data protection/security (collectively “Compliance Requirements”).
- Experience with Encompass preferred.
- Education: eight to nine years relevant work experience, Bachelor’s Degree in a related field preferred.
- For training purposes, the first six months of work will be in the office. Intermittent remote work available after that time.
You’ll love us because:
- Our employees are our most important asset and our policies, benefits and workplace culture reflect this value
- You'll work with a highly engaged and diverse team
- We’re known for excellence in the affordable housing industry
New Hampshire Housing is proud to offer:
- Competitive salary
- Multiple high-quality health insurance options
- Vision plan
- Employer-paid dental plan
- Employer-paid disability insurance
- Employer-paid life insurance
- Undergrad and Graduate tuition reimbursement
- Student loan repayment assistance
- Two retirement plans with employer contributions to both
- Flexible work schedules with remote/hybrid work options
- Generous and flexible PTO plan
- Paid volunteer time
- Paid parental leave
- Fitness rewards and reimbursement programs
- And so much more!
As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.
Starting Pay: $63,400 - $79,200, dependent on relevant experience
Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.
Interested in this Mortgage Loan Quality Assurance position but not sure you check every box? Don't let doubts hold you back! We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.
Salary : $63,400 - $79,200
