Staff Trainer (#25-01)

NH Judicial Branch - Circuit Court Administrative Office, Concord, NH (#25-01).

**INSTRUCTIONS TO APPLY**

Step 1: Complete the PDF application on the Website https://www.courts.state.nh.us/forms/nhjb-2099-dfps.pdf

Step 2: E-mail application to: applications@courts.state.nh.us OR fax application to: (603) 513-5454 OR mail application to: Administrative Office of the Courts Human Resources Department One Granite Place, Suite N400 Concord, NH 03301

Your application may not be considered without a position number listed at the top.

COURT SERVICE REPRESENTATIVE II - STAFF TRAINER - Regular, full-time position working in the New Hampshire Circuit Court Administrative Office.

GENERAL SUMMARY

The Court Services Representative II – Staff Trainer participates in the analysis and development of improved clerical and case flow management procedures and practices with particular emphasis on training new and existing court staff to ensure consistent and accurate case processing and exemplary customer service. Work in this classification differs from a Court Service Representative III in the complexity of assignments and exercise of independent judgment. Work is subject to periodic review and reports and recommendations are reviewed by a superior before they are released. Employees in this position may be required to travel during the regular course of business and are subject to transfer or reassignment at the discretion of the Administrative Judge of the Circuit Court.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform tasks other than those specifically presented in this description.

Employees hired for this position may be required to attend new employee orientation in Concord, NH prior to beginning their job at their assigned judicial branch location. Mileage reimbursement will be paid pursuant to the Personnel Rules or, if represented by a union, the collective bargaining agreement.

· Develops instructional materials and curricula for new and existing court staff; evaluates and recommends improvements in training practices, materials, and curricula.

· Delivers training modules and programs to individual court employees or to small groups of court staff.

· Provides hands-on training on the case management system.

· Assists in the delivery of training modules, programs, and events to large groups of court staff.

· Prepares and revises manuals, training materials, and other instructional materials.

· Participates in existing court system training programs and assists in development and delivery of additional training programs for both new and existing court staff, providing support as needed.

· Develops, implements, and maintains a system for cataloguing and storing training materials, manuals, and other related documents for readily available access by court staff and management as needed.

· Assists with the development and delivery of assessment tools to evaluate the effectiveness of staff training programs.

· Assists with the preparation and coordination of judicial training events including but not limited to assisting with materials and logistics.

· Ensures accurate recordkeeping and documentation of staff attendance and participation in training events.

· Performs related work as required.

REQUIRED QUALIFICATIONS

· Graduation from a four-year college or university

· Two years of experience in a training role

· Any equivalent combination of education and experience that provides the following knowledge, abilities, and skills.

OTHER JOB REQUIREMENTS

· Must successfully pass a criminal record check.

Job Type: Full-time

Pay: $53,157.00 - $78,078.00 per year

Benefits:

• 457(b)
• Bereavement leave
• Dental insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Loan forgiveness
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Concord, NH 03301: Relocate before starting work (Required)

Work Location: In person

Salary : $53,157 - $78,078