What are the responsibilities and job description for the Medical Scheduler position at New Hampshire Oncology - Hematology, PA?
We are looking for a motivated medical scheduler position for our outpatient oncology practice, located in Manchester, NH.
Schedule: Mon-Friday, days
SUMMARY: The Practice Coordinator is responsible for supporting administrative duties for the practice in the outpatient setting, with communication and information dissemination, liaison and coordinating duties related to outpatient and inpatient support of NHOH or our collaborating institution patients. Responsibilities include greeting patients, scheduling, confirming appointments, and completing clerical work. These positions include support of new patients, follow up and in-clinic support and play a critical role in ensuring patient and family safety, comfort, and continuity of care at NHOH and our collaborating institutions. The Mission, Vision and Core Values of the New Hampshire Oncology Hematology, PA (NHOH) are incorporated into all areas of practice.
Job family functions vary and may range in autonomy and complexity based on position level. Essential functions of this family may include:
- Providing administrative support and coordination for all aspects of patient care for both new and/or established patients
- Providing administrative support and coordination for a clinical practice and patient care consisting of physicians, midlevel providers, nurses, medical assistants, lab staff, and research staff.
- Scheduling appointments following guidelines that support safe clinical practice, patient comfort, continuity of care for complex visits, and a high standard of timely communication and rescheduling as necessary
- Appropriately arranging resources to support the highest standard of follow-up patient visits
EXPERIENCE/EDUCATION
Certification preferred, high school diploma or GED required.
Minimum of one to two years of experience in a customer service/medical office setting required.
Knowledge of medical terminology preferred.
Working knowledge of hospital/medical patient scheduling systems.
Strong understanding of Microsoft Office product suite.
Covid vaccination is required for this position.