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Member Benefits Certifier

New Hampshire Retirement System
Concord, NH Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

SCOPE OF WORK :

Under the direction of the Assistant Director of Member Services, serves as a technical specialist within the broad Member Services functional area, to provide a diverse range of support to the related functions of audit and business practice monitoring, member benefits review, calculation and certifications, and related troubleshooting and project participation.

ACCOUNTABILITIES :

  • Analyze and determines the accuracy of individual member data.
  • Certifies death and lifetime annuity benefit payments to the compliance of NHRS statutory provisions and administrative rules.
  • Analyze member account audits, determine if the member meets the statutory requirements for eligibility to collect a vested deferred benefit and proceed with the estimate preparation.
  • Completes analysis, notification and benefit calculation procedure established by RET 310, Calculation Compensation for Determination of Benefits.
  • Participates as requested by the supervisor in various member services-related projects.
  • Serves as technical specialist within the entire Member Services Department. Provides a diverse range of support to the related functions of audit and business practice monitoring.
  • Serves as Generalist to other teams for pension calculations not limited to 150% Cap calculations and refunds. Additional contributions calculations and refunds and all relevant Statutes (RSA 100) and administrative rules.
  • Communicates with members and employers’ to explain complex calculations and statute provisions.

MINIMUM QUALIFICATIONS :

Education : Bachelor’s degree with focus on public administration, accounting or another related field.

Experience : Six years of professional or paraprofessional experience in accounting, auditing, collection, business management or other related field. Each additional year of related experience may be substituted for required education.

License / Certification : Valid driver’s license preferred.

SPECIAL REQUIREMENTS :

  • High degree of accuracy and detail orientation and expertise with complex mathematical calculations.
  • Skill in objectively auditing and certifying the work of others.
  • This position may require some in-state travel and the ability to work a flexible schedule, including periodic evening hours.
  • RECOMMENDED KNOWLEDGE, SKILLS, AND TRAITS :

  • Consistently adheres to all NHRS policies and follows all NHRS procedures.
  • Knowledge of general office equipment including computer, fax, telephone, printer, shredder, copier.
  • Perform other related duties incidental to the work described herein.
  • Dayshift hours primarily, although overtime may be required in meet project deadlines.
  • PHYSICAL REQUIREMENTS :

  • The employee must have the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
  • Communicate with others to exchange information. (Constantly)
  • Analyze accuracy, neatness, and thoroughness of the work assigned. (Constantly)
  • Requires computer responsibility which involves extensive use of keyboard, mouse and monitor, and repeated motions that include the wrist, hands, and / or fingers. (Constantly)
  • WORK ENVIRONMENT / CONDITIONS :

  • Dayshift hours primarily, although overtime may be required to meet project deadlines.
  • Physically able to participate in training sessions, presentations, and meetings.
  • Work related assignments on weekends are possible.
  • The Member Benefits Certifier is assessed in band K of the NHRS wage schedule, the range of band K is $33.68-$50.69 per hour. NHRS is currently heiring in a range of 33.68-$35.00.

    Salary : $34 - $51

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    Job openings at New Hampshire Retirement System

    New Hampshire Retirement System
    Hired Organization Address Concord, NH Full Time
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