What are the responsibilities and job description for the Front Desk Receptionist position at New Heights Pediatrics, LLC?
Overview
We are seeking a highly organized and personable Front Desk Receptionist to be the first point of contact for our patients and visitors. This role is essential in creating a welcoming environment while efficiently managing administrative tasks. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations. Experience in a medical or dental office setting is preferred.
Responsibilities
- Greet patients and visitors warmly, providing them with necessary information and assistance.
- Manage phone systems, answering calls promptly and directing inquiries to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for the office.
- Collect patient information and ensure all records are accurately entered into the system.
- Handle medical billing inquiries and assist with insurance verification processes.
- Maintain compliance with HIPAA regulations regarding patient confidentiality.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Collaborate with medical staff to ensure smooth operations within the office.
Skills
- Proficiency in medical office software systems such as Office Practicum or Phreesia is highly desirable.
- Strong understanding of HIPAA regulations and commitment to patient confidentiality.
- Excellent verbal and written communication skills; bilingual candidates are encouraged to apply.
- Ability to operate phone systems efficiently and manage multiple lines effectively.
- Strong organizational skills with attention to detail in managing appointments and records.
- Experience in medical billing processes is beneficial but not required.
Join our team as a Front Desk Receptionist where you can make a difference in our patients' experiences while developing your career in a supportive environment!
Job Type: Full-time
Pay: $15.11 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Ability to Commute:
- King George, VA 22485 (Required)
Ability to Relocate:
- King George, VA 22485: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20