What are the responsibilities and job description for the Host/Hostess position at New Hong Kong House?
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their designated tables or rooms
- Provide menus and inform guests about daily specials
- Assist guests with seating arrangements and accommodate special requests
- Take and relay accurate food and beverage orders to the kitchen staff
- Ensure timely delivery of orders and maintain communication with the kitchen
- Monitor table turnover and communicate any delays to guests
- Maintain a clean and organized host/host station
- Collaborate with other staff members to provide excellent customer service
```Qualifications```
- Previous experience in customer service, preferably in a hotel or restaurant setting
- Excellent communication and interpersonal skills to interact effectively with guests and team members
- Strong organizational skills to manage seating arrangements and handle multiple tasks simultaneously
- Knowledge of food service procedures and basic understanding of POS systems
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Positive attitude, friendly demeanor, and a passion for providing exceptional guest experiences.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $14 - $15