What are the responsibilities and job description for the Shelter Manager/Case Manager position at New Hope Shelter?
Shelter Manager/Case Manager
About the Position:
This is a full-time, salaried position with benefits, including vacation, sick leave, and insurance. The primary shift is first shift, but flexibility to cover other shifts may be required.
Responsibilities:
- Shelter Operations:
- Manage daily shelter operations, ensuring smooth and efficient service delivery.
- Develop and maintain staff schedules, including coverage for absences and vacations.
- Conduct regular staff meetings and oversee staff training and development.
- Review and address issues identified in overnight summary reports.
- Client & Case Management:
- Provide comprehensive case management services to assigned client group(s).
- Assist clients in obtaining necessary documentation (e.g., identification, vital records), accessing job training programs, and tracking job applications.
- Conduct client intakes, ensuring accurate and thorough documentation.
- Facility & Resource Management:
- Maintain clean and organized client rooms and common areas.
- Manage and update the shelter's donation needs list.
- Oversee the shelter's social media presence and outreach efforts.
- Manage the clothing closet and storage room, ensuring organization and accessibility.
- Coordinate building maintenance, repairs, and vendor services.
- Manage and maintain adequate supplies (cleaning, linens, safety data sheets).
Qualifications:
- High school diploma required; college education preferred and / or equivalent experience in at-risk case management.
- Ability to stand for extended periods.
- Demonstrated ability to interact effectively and professionally with at-risk unhoused individuals, the public, staff, and volunteers.
Benefits:
Full benefits package including vacation, sick leave, and insurance.
Job Type: Full-time
Pay: $37,000.00 - $41,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
Ability to Commute:
- Newton, KS 67114 (Required)
Ability to Relocate:
- Newton, KS 67114: Relocate before starting work (Required)
Work Location: In person
Salary : $37,000 - $41,000