What are the responsibilities and job description for the Receptionist position at New Horizon Care Centers, Inc.?
Job Title: Front Desk Receptionist
Job Summary:
As a Front Desk Receptionist at our behavioral health office, you will be the first point of contact for clients, visitors, and staff. You will play a crucial role in ensuring a welcoming atmosphere while providing essential administrative support to our healthcare team.
Key Responsibilities:
Client Interaction:
- Greet and welcome clients and visitors in a friendly and professional manner.
- Answer phone calls and respond to inquiries regarding services, appointments, and general information.
- Schedule and confirm appointments for clients while managing any changes in the schedule.
Administrative Support:
- Maintain accurate client records and ensure confidentiality.
- Assist with the completion of intake forms and other necessary documentation.
- Process insurance verifications and co-pays and eligibilities as needed.
Office Management:
- Keep the reception and waiting areas organized and tidy.
- Order and maintain office supplies.
- Collaborate with clinical staff to facilitate smooth office operations.
Qualifications:
- High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
- Previous experience in a medical or behavioral health office preferred.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and electronic health record (EHR) systems.
- Knowledge of insurance verification processes is desirable.
Skills and Attributes:
- Empathy and understanding towards clients with diverse backgrounds and needs.
- Ability to manage multiple tasks in a fast-paced environment.
- Professional demeanor and positive attitude.
Salary and Benefits:
- Competitive salary based on experience $45,760-$49,920
- Health insurance, paid time off, and retirement benefits, tuition reimbursement
- Opportunities for professional development
Job Type: Full-time
Pay: $45,760.00 - $49,920.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $45,760 - $49,920
