Receptionist

Objective: Responsible for efficient operation of the reception/front desk area of SRC in accordance with the Agency’s policies during the day hours between 8:00 a.m. and 4:30 p.m. Monday thru Friday.

Qualifications/Skills: High school graduate or equivalent and two (2) years of progressive on-the-job office experience required. Prior work experience in related field is beneficial. Candidates need to develop and use critical thinking and communication skills; must maintain strict ethical and professional boundaries; be self-directed with little supervision needed; work well as an individual and flexible in a change-based environment. Must have strong written and verbal grammar skills.

Special Requirements: Mainly sitting and standing with some lifting. Facility has stairs that may often be utilized. Required to maintain a valid driver’s license and be insurable.

Responsibilities:

• Maintain an understanding of NHCC, Inc. and SRC branch policies and procedures.
• Maintain an understanding and implement the use of program policies and procedures for programs/contracts awarded to NHCC / SRC.
• Maintain strict ethical and confidential guidelines for NHCC according to all applicable laws and agency policies.
• Maintain confidentiality per CFR part 2, HIPAA, ethical conduct and professional boundaries.
• Answer multi-line phone system, transfer calls and record messages.
• Routine office duties including by not limited to: answering phones, greet and screen visitors, direct phone calls and visitors to appropriate staff, faxing, copying, general office equipment maintenance and general office cleaning.
• Assist clients making proposed and approved business calls.
• Provide new clients with hygiene packet, new client folder and start-up supplies as requested.
• Sort and distribute any mail.
• Provide client receipts for valuables/unapproved items received by the front desk.
• Maintain and track bus passes as needed by clients.
• Coordinate incoming and outgoing interoffice mail with driver and log outgoing financial transactions, such as bank bags/deposits.
• Maintain, inventory and assist in ordering office supply and Wal-Mart supply needs with Administrator approval.
• Make copies of and assemble packets for counselors, client groups and client check-ins.
• Verify and log request for information and forward to office manager.
• Perform client check-in as required.
• Assist Administrator with general secretarial support including copy list.
• Attend all mandatory and other required staff meetings and trainings.
• Review and make entries into client log.
• Cross-train with Healthcare Coordinator and Office Manager so as to assist in time off coverage.
• Other duties as required by Branch Administrator.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Spokane, WA 99204: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $22