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Client Services Specialist - Customer Service Rep

New Horizon Kennel, Inc.
Bettendorf, IA Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

Unlock a world of possibilities at New Horizon Kennel in Port Byron, IL, serving the Quad City area! We're on the hunt for a dedicated and customer-centric individual to join us as a full-time Client Services Specialist - Customer Service Rep . Enjoy a competitive hourly wage ranging from $18 to $22 , complemented by an extensive range of company-wide benefits. From a robust retirement plan and paid time off (PTO), flexible spending account (FSA), professional development assistance, to a Health Insurance for our Full-time employees, we invest in your well-being and growth. Immerse yourself in a workplace culture that fosters teamwork and a shared passion for pets!

BECOMING OUR CLIENT SERVICES SPECIALIST - CUSTOMER SERVICE REP

Schedule :

Full-time hours can span the following days and times, with some variances based on business needs :

  • Monday through Friday between 7 : 30 AM and 6 : 30 PM
  • Saturdays between 8 AM and 6 : 30 PM
  • Sundays between 3 PM and 7 PM

Responsibilities :

Envision a role where your dedication to customer service takes center stage. As a Client Services Specialist - Customer Service Rep, you'll engage in client interactions via phone, in-person, and electronic channels. Day-to-day, manage precise data entry with quality control and proactively handle client accounts. Picture a workday where your professional demeanor and attention to detail contribute to seamless scheduling and unparalleled service delivery.

Qualifications :

  • High school diploma or equivalent
  • 2 years of front-office customer service experience
  • 2 years of experience working with Microsoft Office, including Excel
  • Physical ability to lift 50 lbs and spend most of your shift seated
  • JOIN NEW HORIZON KENNEL TODAY!

    In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay , great benefits , career development opportunities , and a positive work culture . Join us!

    Our initial application process is designed with your convenience in mind – it's quick, easy, and mobile-friendly. Seize the opportunity to advance your career, make a meaningful impact in the lives of pets and their owners, and become an integral part of the New Horizon Kennel family today!

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    Salary : $18 - $22

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