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Office And Patient Care Coordinator at New Horizons Vision Therapy

New Horizons Vision Therapy
Waunakee, WI Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/3/2025

Job Description

Job Description

Job Summary :

We are seeking a compassionate and organized Patient Care Coordinator & Office Administrator to join our team on a part-time basis. This role is vital in ensuring a smooth and welcoming experience for our patients while managing administrative tasks that support the efficiency of our office. The ideal candidate will be detail-oriented, customer-service driven, and comfortable handling both patient interactions and office operations.

Key Responsibilities :

Patient Coordination :

  • Greet and assist patients in a friendly and professional manner
  • Schedule, confirm, and manage patient appointments
  • Coordinate referrals and follow-up care as needed
  • Maintain accurate patient records and update information in the electronic health system
  • Answer patient inquiries via phone, email, and in-person interactions
  • Take payments and review fee schedules and contracts with patients.
  • Pretesting patients before seeing the doctor.

Office Administration :

  • Manage front desk operations, including check-in / check-out procedures
  • Reconcile daily accounting sheets.
  • Handle billing, insurance, and payment processing for a limited number of insurance claims.
  • Organize and maintain office supplies and inventory
  • Assist in maintaining compliance with healthcare regulations and office policies
  • Support the team with additional administrative tasks as required
  • Qualifications & Skills :

  • Previous experience in a healthcare or administrative role preferred
  • Excellent communication and interpersonal skills
  • Strong organizational abilities with attention to detail
  • Proficiency in Microsoft Office Suite and familiarity with electronic medical record (EMR) systems
  • Ability to multitask and work efficiently
  • A compassionate and patient-focused attitude
  • Schedule & Compensation :

  • Part-time position (20-28 hours per week)
  • Competitive hourly wage based on experience
  • If you enjoy working as part of a team to provide outstanding patient care that makes a difference in people's lives, we would love to hear from you!

    Available shifts and compensation : Available shifts on Mondays, Tuesdays, Wednesdays, and Thursdays. Compensation depends on your experience.

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